Make it more clear that you can only pick up during hours because the items are behind a gate. This was not my original pickup location which had 24/7.
Darryl S
East Penn Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Quakertown, PA 18951
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Customer Reviews
- 4.0 Average Customer Rating
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I ordered a hand truck with the uhual, they called me 2 days before the rental date to tell me I would need to drive elsewhere to get one. Ok, whatever, not a big deal. The Uhual truck itself was pretty clean but had a check engine light on with a note saying they are aware of it but it shouldn't effect anything. Don't know if it was related, but it ran REALLY rich and ran like an absolute dog. It's a rental uhaul, so whatever, it got the job done. The parking was the absolute worst. They keep 3 trucks in an insanely small 3 spot parking lot but right up to a 4 lane highway and absolutely no space to turn or manuever the truck. Like, I got the truck on the day I requested and I moved what I needed moved, but....i don't know...
David Rgreat experience. change nothing.
rob dThe online check out knows the actual mileage and then charges my MC. Yet the email “receipt” is using the estimate; not the actual. This unacceptable. The MasterCard charge needs to be integrated with the receipt so that the value is actual not estimated..
RICHARD EYour app is difficult to operate, it would not let me register. I even called customer service and they just said wait an hour to try it again. It took 24 hours before I was able to actually open it. Great company, nice people but the App sucks!
GLENN M