Office has a very unpleasant smell of cigarette smoke, very unorganized and guy has a very nasty attitude.QUEENNAE K.
Moving Truck Rental in Raleigh, NC at Sexton Auto Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Raleigh, NC 27604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Very much appreciate the value and the helpfulness of the man who helped us with our rental at this location.SEAN H.
The staff there was rude from the beginning of or phone interaction. Upon arrival the owner was literally screaming and cursing at staff because they were missing money. They messed up my order time, did not print me off a receipt, over charged me for items I did not order and called my phone over 8 times in the 24hr period I made the reservation and had the truck. They were asking me to return the truck early before I even had the truck because other customers wanted it. Then in the middle of strenuous move they called me 3 times asking again to return it earlier than the deadline. My rate was suppose to be 0.89 per mile they charged $1.15 and some other frivolous ~$15 charge I didnt agree to and don't know what it is. This place is hell and should loose their uhaul license.Tanessa R.
Glad they didn't send me to another location with a blown tired. But overall the place gave me the heebie-jeebies. Plus while I was asking for help the older man told me I was interrupting his lunch. I felt I had to apologize for everything my whole experience their. Seem like they were hesitant to work. Overall I'm glad they helped but it didn't seem willingly.EBONI P.
Had full over the limit they gave it to me. Will dispute the entire amount. First time I am very very disappointed with U-Haul.....SEBASTIEN A.
The man was super friendlyLEIGH F.
Terrible rude staff. Toxic environment. Will not rent from again.CHRISTOPHER B.
The business owner acted "put out" by everything.RUSS R.
I am from Raleigh and I would have preferred to drop the truck at a location much closer to my residence, and also much easier to find! However, the person at Sexton was actually still there when I arrived and he was very helpful with checking in my rentalHOWARD O.
Price is great and trucks run fine.Charlie H.
Very unprofessional it took an hour to get finished. They were cursing and arguing while they were taking care of paperwork. The equipment that I requested was not in the truck and the fuel was at 3/4 a tank instead of being full like paperwork said but I didn't take a picture so I was not reimburse. I would much rather deal with a more professional place. Will not be going back to this location.WARREN J.
The owner didn't know how to work the system. Truck smelled like cigarettes and was dirty!Quadry H.
The truck was clean, but the area know as Granny's attic , leaked like a sieve. We arrived at our destination with boxes literally dripping water. We had placed boxes with important papers up there that came very close to being destroyed . We we were told we had to have the insurance in order to have reimbursement for damages.Mendal F.
Rick sexton was a good representative. They did an awesome job.HOWARD R.
After being turned down for a 20 footer at the U-Haul in the old Burlington Mills building on north Capital Blvd, I called Sexton Auto Sales. They even sent a car to pick me up and within about 10 minutes I was driving away with a 20 footer. Since we were using the 20 footer about 5 miles from Sexton Auto Sales, again they sent someone to pick the 20 footer up and return it for me. Rick Sexton is a great representative for U-Haul.LANNY S.
My complaints would be that the overall cleanliness of the interior was not up to standards. The facility smelled of cigarettes as soon as you walked in, it was disgusting. The service representative could use more Professional Development to gain more knowledge on maneuvering through the computer system, Otherwise the location wasn't bad,Karen J.
Nothing. Awesome personalSHARON C.