I have used uhaul there before a few years ago. All my experiences with them have been great over the last 3 years with different people that I used uhaul and dealt with them. Great customer service. I've used uhaul dozens of times all across the country and the customer service experience is not as great as I experienced in this location. Adam was great as was Shana 3 years ago. I highly recommend this location.John L.
Moving Truck Rental in Ralston, NE at Armor Storage VII
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ralston, NE 68127
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The representative was very helpful!Edward W.
When people reserve from storage places the confirmation should include code to get inside. The staff should also have computer up and ready. There was also a piece of wood in the back. I don't know if last person left it or if it was off of the side. It was a shock when we opened it to have the wood thereMelissa P.
The customer service representative said she would send me instructions for mobile pick up and she did not. We go to our location only to find out they were not open and no one was around to help us navigate the mobile pick up. We also needed a code to get back out of the locked gate once the UHaul was picked up and the instructions did not give us that code. We were not adequately prepared for what we needed to do, the location we originally requested was not available.Greg B.
I requested a 15' truck, was given a 10' truck. I requested 10 moving pads, there were none included. The worst part, however, was when I went to pick up the truck. It was inside a gated storage unit facility and the only way to get the instructions for getting inside the facility was to use the app to start the rental process - which normally you don't do until you're AT THE TRUCK, but because I couldn't get to it I had no idea how to get inside the facility. There has GOT to be a way on the app to put the instructions for getting inside the storage facility in a place where a person can access them before beginning the rental process. In addition, there is no phone number at the facility to tell you who to call if you have issues.Andrew B.
The pickup location was switched to a location I was unfamiliar with after I had secured a truck. Obviously not the fault of the business, but of UHAUL corporate.Sally G.
Didn't look like a professional business. I felt like I was at someone's home. Staff was not inviting at all.Ty F.
24/7 pick up did not work for me. I turned location on my phone but the email instructions did not let me continue the check out stepsJoseph H.
Shayna made the rental process very easy. We would rent from her again.DEB S.
You should make sure the gate code works before the customer leaves and have some kind of assistance available if this should happen. I ended up returning the trailer to another location and that was time consuming.Keith M.
Very easy for us to pick up. Little hard getting out of the yard with the truck, but overall still very good place.Bob K.
Quick friendly service with a smile. The lady was helpful and knowledgeable of the equipment and services.Dave M.
Our rental vehicle was in good condition and ran great. The entire process went very well.DAVID S.
David was amazing! He help us understand everything, explained to us everything we might need to know and insured that we were comfortable before we left! A+ service!KATIEDOUG G.
David was extremely helpful and knowledgeable. I could not have expected anymore in his excellent service and attitude.David G.
efficient, courteous, very helpfulHarry J.
The agent was very pleasant, helpful, and knowledgable.JOHN C.
Service was very good, I knew exactly what to expect after I left. The only issue is that it's a difficult place to get in and out of.BRIAN T.
Excellent service.Derek F.
Person who helped me was straighforward, courteous and prompt. I was wary about renting from a storage location but the experience was much better than expected.GREG A.
I used the express check in and the person there said they have been doing uhaul for four years and never heard of such a thing. I waited outside the gate hitting the call button to let me in for an half hour. Finally went and got a cell phone and called the number on the reservation and was let in the gate. As I was filling out all the paper work that was supposed to be done on the express check in, I was told that the Nebraska State Patrol was pulling over Uhauls and looking for Mexicans. I have no idea why I was being warned about this and did not appreciate it. If I am going to be pulled over for using your product, I will just rent another. For getting the trailer so late, I feel I deserve the $50 guarantee. I would like to be contacted about this.Fred B.
Armor Storage facility was not set up for truck rental. However, the rental person was friendly, helpful, and thorough.FIZAL H.
no issue all goodJarl R.
Your agent was lost in space. Everyone has a bad day and this was hers. We were the only people in the office and the last thing she delt with.Paul H.
You can take this sight completely off your U-Haul system because the personnel was rude, and the facility was gated in even though the website advertises it as a 24 hour drop off location. I would not recommend U-Haul to anyone ever because of the experience I hadKELSEY K.