I was initially set to return the truck to Ben’s Auto in Rancho Cucamonga. When I arrived there at the drop off time, I was told the facility was full and I needed to take the truck to another location. I was somewhat upset and insisted to know where I should take the truck. The rep gave an address approximately 2 miles away. While there were 2 other U-Haul truck parked outside the location, the store front SP Auto wasn’t open for business. After waiting several minutes, their front door unlocked and I left the truck keys with the person at SP Auto.
William J
SP Autoworks
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cucamonga, CA 91730
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Customer Reviews
- 3.0 Average Customer Rating
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Very frustrated: 1. Wrong pick up address was provided by the U-Haul app, I lost an hour trying to pick up online in another U-haul rental place. 2. I was overcharged twice, for no reason. I rented 7-8 hours. 3. I used only a dozen of moving blankets, but was charged as if I used 10 dozens, I communicated this to an assistant, they didn’t adjust the price
Zhandos Y