The app would not work to let us return the vehicle. We had to call and then access the website to return the vehicle. Again took 30 minutes to return by the time we got the tech to work and took all the pictures. U-Haul is the cheapest way to move but it seems like the App should work better. Or at least people should be told it will take awhile. Frustrating to get to the end of a hot tiring day moving and run into snags.
Daniel S
Advance Auto Resources
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rantoul, IL 61866
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I got charged a $20 after hours drop-off fee when I had a 2-day reservation for the trailer. At no time was I told about this charge during the online reservation process.
SANDRA BIn the beginning of our experience I would not have recommended this location, but during issues that arose the gentleman proved to be very responsible and helpful, and took care of everything!
Duane FA more lit location and better signage.
Jordan M