The employee was rude, not helpful at all, and bad mouthed Uhaul days before returning the uhaul to this location. I had originally reserved Bennetts for pickup and drop off however this location did not have what I needed although the website stated it was there. Upon returning the truck I discovered the location closed and the posted hours of operation had been crossed out with a marker from 9am - 12pm to 10am - 11:30 am. I was not prepared for this because I checked the hours of operation when I was there days before so I could return the truck at the earliest time. I would not recommend using Bennetts at all.
JEFFERY B
Bennetts LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Raton, NM 87740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was great. These poor folks were doing their best because the U-Haul computers were off line. The lady “Marlene” tried doing our truck on her phone. Such great customer service.
Chuck GWhen I picked up my truck the cab was dirty, and smelled of smoke, cigarette ashes and butts were littered around the seats. The seats were grimy. When I called attention to the matter with Mr. Bennett he blamed his wife for not properly cleaning the truck! I took the truck home and cleaned it myself before loading it. When I returned the truck in Albuquerque I called attention to the matter and the agent said they had problems with people smoking the the trucks!
Trudi HNothing
Brenda PEveryone was helpful and accommodating.
Robert H