The truck was filthy When I picked up truck the gas was at an 1/8 Returned truck 5 hours later , I was charged for 25 miles and went maybe 12 km Got my final reciept and was charged 110.00$ wow I called re the gas and KM worker stated I should of taken a pic - I didn’t think of it as I thought bring it back with same amount as I picked it up , which I did ! I have rented trailers several times at riverside and each time it’s been an issue -rude unhappy guys there So I have now learned my lesson not to use u-haul riverside again Very disappointed
Karen K
Red Deer Rentals & Maintenance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Deer, AB T4N2N7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not sure if the shocks need to be redone or not but it was super bumpy and the unit was a bit hard to handle. The windshield was not cleaned and neither was the front of the vehicle. Inside the cab was good and so was inside the unit itself.
Debbie MStaff was courteous and the process was efficient. I didn't like that the extra insurance was automaticaly added to my bill. While I should have checked more carefully, typically rental places ask if you want the insurance and I always decline.
Robin PWhy do I do the online check in, take pictures of my license and then go inside to get the keys and have them do the exact same thing. It’s one or the other, not both.
Scott DIt all went very well, didn’t see anything that needed improvement
Patrick S