Staff wasn't friendly, they never answered their phone even though I made multiple calls. The staff was very snarky and not nice at all
Chad S
Red Deer Rentals & Maintenance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Deer, AB T4N2N7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Cancelled and rebooked my reservation with the wrong truck that was too small, didn’t clean off snow, warm truck up or even let me borrow a snowbrush. Mirror was broken. Called and ask if I could change the truck out for a larger one as I had reserved a 20’ and received a 15’. Was told there were none even though there were 5 available ones at that location. Then proceeded to yell and get aggressive. Also lied about having the truck I needed and it being available. Was an overall horrible experience while trying to move. Would never recommend this location to anyone and will never be returning.
Paige MNo improvements needed. Great service.
Terence WMaybe actually have the equipment ready to be picked up when the person is there for pick up and have better customer service. Get your employees to actually want to help the customer rather then making them struggle to get the equipment.
Corey HDid not have what I had reserved. They changed my reservation the day before so didn't get what I wanted or the $50. The store itself is crowded and dirty, didn't even want to use their pen to sign. The truck was dirty in the back with dirt and grass from previous users, and after only 8 miles on the truck the fuel needle was already off full but staff say it was full. Disappointing experience.
Ryan M