The associate charged us more for the gas in the vehicle even though we filled up the tank to exactly how it was when we got it. Not impressed by her.
Brandon P
Winco II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5C0A9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Had a 2 day reservation which was paid for. Took over an hour to get the keys as the U-Haul had been double booked. Staff was rude, back door didn't latch properly. Place was closed when I dropped it off at my scheduled time so had to wait 30 min. Moving is stressful, using U-Haul made it worse. Did talk to a GM and thankfully she got the keys released to me so I could actually go and do my move. She was the only staff member that was helpful and not rude
Tanya AThe location was great the U-Haul app sucked
CHRIS TThe cash attendant didn't seem to know how to check me in--especially with a Canadian credit card (since U-Haul's processor asks for a ZIP code, and Canadians don't have one--nor does the interface accept letters). I had to end up showing her how to do this just so I could get my truck. The whole experience of checking in took 30 minutes for her to complete, which was incredibly drawn out.
Daniel PGreat service
Safiya A