The location is always helpful, but I have never had a successful uhaul Mobile pick up and there is no quick or efficient way to get help. Very frustrating. I find other rentals (like budget) easier to use.
EMMA I
Redmond Ridge Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, WA 98053
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went great and easy to turn in. Only issue with drop off, was the extra mileage charged. Given 58 miles for rental, but since truck was in South Hill washington, had to drive truck almost 30 miles just to get our stuff in Eatonville Washington. Feeling like we are getting penalized for uhaul not having enough of supply for demand, especially in more rural areas.
RANDALL LQuick easy return.
Michael CThe gas gauge was clearly dysfunctional - making it impossible to determine how much fuel was in the truck prior to starting the trip of 175 miles , while enabling the receiving dealership (U-Haul - Canby, Oregon) to collect additional funds, even though I'd filled the gas tank to the brim in Olympia, WA. So I was forced to accept that the tank was 3/4 full when I picked it up, but only 5/8 full when turned back in. IF I had started out with a full tank in Redmond, WA, I should not have needed $66 worth of gas in Olympia! Sound a bit fishy and one-sided? Yep!!! Clearly, there are built-in methods for U-Haul to gouge customers. For the second part of this question...the equipment was clean. The manager was especially helpful (Thomas, I think).
DEANNA SThey charged more for miles and gas even after explaining the situation.
Gurdeep S