I rented a trailer for the evening, online states they are open till 7 and they actually close at 6. Luckily I got there in time however I hooked up the trailer and safety chains myself. The person working didn't even come out to check lights for me.
William B
Rice Lake True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rice Lake, WI 54868
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Customer Reviews
- 4.5 Average Customer Rating
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For most trailers to be hitched, I see the need for a lifting mechanism to avoid personal injury
MICHAEL SRe cleanliness, based on many previous U-Haul experiences, the cab was average for dirt. The box was filthy. So I wouldn't be blamed (& charged), I thoroughly swept both back & front before returning the truck. Secondly, we're used to & expect a full fuel tank @ pickup. There was less than half a tank. No big deal except again, previous U-Haul experiences have always been a FULL tank. Third, the U-Haul website stated this location would be open when we picked up @ 7:30 A. Upon arrival, we were told it didn't open until 9 A. The owner was present so I was able to check out right away. The truck performed well & overall another successful move but with several minor glitches.
DAVID SWe were given a confirmation that our truck would guaranteed be ready for us Saturday morning at 8:30. We went to pick it up and we were told the person who deals with the U-Haul‘s does not come in until 9 o’clock. Our confirmation used to the word guaranteed ready by 8:30 AM. It would have been nice if it was ready on the time that we were guaranteed and that it was warmed up and running.
RYAN TNothing more. You are the best. Happy New Year.
EARL H