Never ever change my reservation to this location again. Thanks sincerely a repeat customer.
Kenna P
Halifax Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I never booked or purchased this truck as it is fraud. This location is not being honest about it. I need immediate action taken to resolve this matter. It’s very serious and I expect Uhaul to be on top of things as such. I wasn’t even in the country when someone booked this vehicle with my information. It’s holding me back from renting in the future and someone has to pay for this. It’s effecting me tremendously and I will get to the bottom of this. This location has committed fraud and my bank is working to dispute this as well as e-alert with Uhaul. I hope they get what they deserve. It’s caused me so much issues and I've tried reaching out to the location to see how’s that even possible but guess what? The number to the facility does not work lol. How sketch is that? I feel so violated that they even tried to scam me like this.
BRANDON BThe location was not great but the guy who helped me was great.
David TBusy location but all went well and fast.
RONOLD GThis location puts people in danger as it’s in a rough area, the attendants were behind bullet proof glass and there was little engagement or signage. The only communication other than a grunt was is it full, and gimme the keys. Terrible experience and if I was in charge I would shut this drop off location down immediately. Way too much liability for U-Haul! Seriously, go visit that location to see for yourself!
DANIEL H