The whole process was horrible. First the original location I selected at the last minute said that the truck had a flat tire and I was not able to pick it up so I went over to the Ridgefield dealer picked up a truck went to the pick up location and shut it down and it would not start again all day long we dealt with this when I dealt with your customer service. There was no help that would really help a customer out very dissatisfied with the U-Haul process. Worst experience I’ve had and I’ve used U-Haul many times this is not this dealers fault. This is a systemic problem that U-Haul has. I should be refunded a portion of what I paid for a good service because I did not receive it.
Richard o
Park & Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgefield, WA 98642
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The worker I interacted with was very friendly and answered my question promptly. Thank you!
DANIEL PThe person I spoke to on the phone messed up how I wanted to get the truck. I couldn't get it until an hour and a half later which ate into my rental time. Still had to have it back at the same time
Carighan G