Easy pick up
Daniel W
Citgo Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverdale, GA 30274
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNo one to help. The person there didn't know any tab out how to use the lock boxes. We had to call the main number and have them talk us through it. The truck was fairly new but had a rubber bumper pulled away from the truck when we picked it up.
Rickey HOut of all of the years that I have dealt with U-Haul, I have NEVER had such a bad experience. There was trouble with the app but that happens. I had chosen to pay at the counter but to my surprise I get there, and they were as incompetent as a 5th grader when doing business. I chose the time out of 2 that were available 5:30 or 5:45. I chose 5:30. If it was going to be a person free transaction I could have done it much earlier. But I waited. Then with all of the issues that wait turn into almost 2 hours of hell. There was one consolation to all of this. One of the young ladies that I spoke at U-Haul customer service for 55 minutes was a jewel. She helped with the issue that I was having with the app. (System error not human error) Her patience especially considering that by this point I was in tears. This was day 2 I had already used a 26-foot truck the day before and hired movers only to need another truck. I have moved multiple times in my life from St. Louis to Phoenix to Fayetteville Ga and times in between. I have coordinated moves for others and used U-Haul every time. For the last close to a decade, I have also used your contracted movers through the app. This is not my first rodeo, and I am typically a patient person but the issues I had with their attitude was justified. Not to mention that I did not get the dolly I paid for their response was they will reimburse you. That was just as important as the truck. I was moving boxes. I am a seasoned member of society, and I do not need to, nor do I want to lift individually over 60 boxes. (A lot of them were boxes of books) Well put it like this I filled from the back to the front of the 15-ft truck. Without a dolly it was so much that I was forced to schedule (Still needed to get a pickup truck the next day) That is a lot of lifting that I should not have been doing. I would recommend this location to my enemy.
Cynthia R