The gentleman who assisted me on Sunday 3/29/25 was full of information, quick and very pleasant. I believe his name was Jerry. I just want to say thank you for making this easy for me on a very stressful day.
Saunta B
Arco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverside, CA 92508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I felt bad for the nice lady who was working the register. The U-Haul rental was inside of the Arco, so she had to deal with the usual gas station traffic as well as trying to process the U-Haul rental. I specifically looked for a facility that was a U-Haul, and not another business that also rented U-Haul trucks. I was notified the day before that the pickup location was changed from what I had planned on to the Arco I ended up renting the U-Haul at. The other thing that was disappointing at the pick up location was the truck. While it was a brand new 20' truck, it had about a 1/4 tank of gas. I would have expected U-Haul as a company to help me as a "mover" by looking at my pick up location and my drop off location (easily done by checking my reservation) and putting a little more gas in the tank to promote peace of mind.
David DProfessional, friendly.
Crosby RI spent nearly two hours there trying to get a truck I had reserved in advance. The lady didn’t know how to use the computer, so I had to call customer service to resolve the issue myself. I had already called beforehand to confirm availability, but she misled me by saying I could just make a reservation online and pick up the key. It was a terrible experience.
Bon TNotified that right rear tire was showing low pressure when I picked the vehicle up. Was told the tire looks like the rest so it was fine. Location did not air up the tire to recommended inflation.
Steven R