Okay experience. Drop off process was confusing as i found no drop off box at the Arco and handed my keys to a confused Arco employee. I saw no U Haul representative. Hope this helps. Tracy SrockTRACY S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Riverside, CA 92508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Uhaul representative was rude, and kept going on and on for over 5 minutes about me being 30 minutes late to pick up the truck, even after I explained there was bad traffic in the cajon pass. This was unnecessary and definitely made it a bad experience, when he could just have simply said â€œ next time let us know you're running lateâ€ and left it at that.Crystal L.
Great overall service. Thank you.Steven T.
The truck was dirty, there were orange peels and old food wrappers in the truck. The app did not work to check the truck and there was no one to help figure anything out. They only had one worker so he could only work the register. I would just go to a bigger uhaul place in the future.Alinda A.
Notify the customer that before they leave, U-Haul requires the customer to verify the license plate at the pick-up location. The GPS signal will prevent the customer from verifying the rental at any other location. This could be problematic for individuals who do not carry or use smartphones.Sara R.