Clean properly for next customer. I was charged a cleaning fee by the drop location after I cleaned the cab to better condition I received it . Just ridiculous that I can be charged for someone else's mistake and there is nothing I can do about that
Trailer Rental & Towing in Riverside, CA at Riverside Shell
Moving to or from Riverside, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Riverside, CA 92508 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Riverside, CA
Cargo trailers in Riverside, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Riverside Shell!
Utility trailers are perfect for towing large or oversize cargo in Riverside, CA 92508. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Riverside Shell provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Riverside, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Riverside, CA online today!
Trailer and Towing Supplies
Reserved a truck and trailer a day prior and was told both truck and trailer were in one location. When I arrived I was told I had to drive to another place to pick up the truck , another location for the trailer hitch, and another place for the trailer. Even though it was short notice for a rental inquiry please specify if all equipment is in one place so me or future customers can call around other locations . I don't think I should have to drive to extra cities looking for equipment when you have employees that can make sure that's all taken care of before pick up. That would make the customer experience much smoother.
The only answer to my questions was always, you'll have to call UHaul. I wanted a credit for turning the truck in two days early, and I wanted a printed receipt for my total charges. The one I received showed all $0.00 for total charges. For a one way drop off $900 seemed (Seattle to Riverside Ca) very high priced. "If" you call me I can provide details 206 619 6440.
The staff was great but I had to wait around well after my reservation time for someone to bring a truck back. So now I'm renting a truck that hasnt and wont be properly cleaned and inspected or even wiped down in the midst of a pandemic, and to add insult to injury the steering column sticks every time you try to start the car so it took an extra 5 min every stop just to get the truck cranked back up. I spoke with the manager of this location who stated that corporate knows of the issue with the truck but wont fix it and wont stop them from renting it out. Shame on you all for the lack of concern for the paying customers who keep your paychecks coming in weekly
Is too expensive
I booked a reservation for contactless pick up at 5pm and was unable to check in online, then told by Uhaul the location did not set up our truck, then went into the location and were told they close at 5pm and we have to check in online. It created a very large fiasco which took several phone calls to Uhaul until the person at this location finally helped up. I will never rent from this location again, and after exclusively using UHaul for all of our moves in the last 20 years because that is what I remember my family always used in all of our moves when I was a child, I have doubts that I will use UHaul in the future.
Horrible customer service!
Your crew and availability was GREAT. T. Y
more cup holders in truck
Had never been to this location and they were awesome! Just became my new favorite place for rentals and propane.
Great location, excellent services, friendly staff.
Everything was good no complaints
It's a hidden location so one has to really look for it but that was the only minor fling.
A man at the gas station which is the uhaul office was verbally agressive an offensive an was not even the Individual who was not even the person checking my I do for rental he just totally butted in an got annoying , he was obnoxious. He brings your company a bad name . I received a private call at 4am this morning from a private number an I wouldn't be surprised if it was him . He is just that obnoxious . I will be calling my phone company to block private Incoming calls moving forward. I had a terrible experience due to this man.
If there was a way to better streamline the online system checking process that would make it faster. I had several issues with the system not able to send me a text in order to get started and uploading my drivers license did not work well for me.
The employees had great customer service.
Jerry was INCREDIBLY friendly and kind. He was on top of everything we needed to. The location looks sketchy but was definitely clean and organized. The back lot was SUPER bumpy and needs to be evened out.
The owner was a complete asshole! Treated me like I was a huge inconvenience to him, continued on a phone call for 15 min while he took on customer after customer, while I waited. I came in to drop off the motorcycle trailer that I rented the day before. He proceeded to ask me why I was dropping it off early which was none of his goddamn business! I was done with it and wanted to return it. I am a structural steel contractor, also a union ironworker local 433. I'm instructing everyone I know from now on as a consumer to never again utilize your facilities or services because of the lack of respect and professionalism you negate to supply to the franchise owner at this location. Customer service is # 1. This guy is such an asshole. 45 min to drop off a trailer that I had to physically move by hand.
Customer service was good but the truck I got stalled 3 times in the parking lot hooking up a trailer then it stalled once during our trip in the middle of the desert between California and Arizona
Rude staff, bragging about pulling gums on people to each other, and tackling shoplifters while filling out my order pickup. Then as I'm pulling out, trailer wheel is locked up. Staff just watched it happen, I backed up truck, then unfreed it. Without help from them. And they still let me take defective trailer. If I didn't have priority obigations I wouldn't have taken trailer. Not interested in coming back to this location, or recommending it to anyone.
No improvement needed
Truck had barely any gas when I got it.
The gentlemen who was at the register and who helped me check in/out was truly amazing!