Always have to wait because for someone to wait on me and every time they have had to call to get assistance from someone else. This time I had completely reserved a 12ft trailer online, which I had rented twice before with no problems, but this time I was told I couldn't pull with my 2021 highlander platinum hybrid AWD with a. 5000 lb dealer installed hitch. Eventually, someone on the phone got it setup. My vehicle spec is max hitch weight is 1000 lb and towing capacity is 3000 lb. Doing local trips only to dump. Fully lowed the trailer had 800 lbs in trailer. Something is wrong with U-Haul application approval system.Lloyd S.
MG Tire And Auto Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Robstown, TX 78380
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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There was no one working that knew how to handle rentals. Probably stood around waiting for an hour and finally one of the works got on the phone and the U-Haul person talked him through on getting me checked in and a trailer. I had just driven 3 hrs and had a long days work ahead and I was under a time crunch so I wasn't very patient but have never had to wait even 15 minutes dealing with U-Hall in past.Lloyd S.
Extremely easy online ordering process for vehicle, equipment, and supply rentals. Love your online process for obtaining loading and unload help. Keep it up. Recommend adding other moving help companies if possible.Ramon M.
Not much everything was clean and ready to go and very friendly peoplebarbarita R.
Mg is a scammer and charged me for a non clean truck which was not true. I did a four hour rental to move office furniture. Because they didn't check the box he assumed some boxes were mine and they were not and charged me. Scammer. There was a lady before me and he scammed her of her deposit because the gas was not exact and she was slightly short.MINERVA G.