I was prepared to drop off my truck at the location the night before it was due, but saw the receipt stated I should drop off during business hours. I came back the next morning and was sent a text message to begin checking in the truck using the mobile app. The staff working at this drop off location came out after I'd checked in the truck and told me they don't take drop offs (my receipt address for drop off and their store address were the same). They then asked me to drive the truck to the Uhaul location 5 minutes down the road, which I did. The gentleman at this second location listened to my experience and although he said they too didn't usually check in Uhauls, he said not to worry and he'd take care of it, then he wished me a good day.
Jo R
A-Z Auto Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, MN 55906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Low tire, had to fill it myself. Nail was stuck in tire I found out as I was filling it. All tires had different air pressure and no place to park when I returned the van
John JFriendly, thank you for your help!
Katie T