None. Thank you for the service.
Gabrielle H
Gibbs Street Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, NY 14605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThere was damage to the rear of the van. I had problems the entire day with getting it to close properly and safely. It was a hassle. When I asked for a credit, the employee responded "well, it closed, didn't it?" and that she had no control to facilitate a credit. Poor customer service.
Ellen OMoving was extremely stressful, but Joyce made the process a lot easier! She personally called me the day beforehand to let me know that she would be on site (on a Sunday!) just because of how busy the location had been the day before to make sure the truck and our equipment we had rented were all set to go for us. Would highly recommend this location!
Iliana NNothing service was excellent.
Larry CThe representative Joyce was very courteous and professional.She had my truck ready when I arrived at the location. The truck was clean and in good working condition for my move. Thank you Joyce and U-Haul for making my move successful. I highly recommend this is location for your next move day!😊
Richard B