My bill was wrong I got over charged. They gave me a truck and as soon as pulled away check engine light came on ,I took it back and then exchanged it for another one he just threw me the keys and said its out there somewhere. The km on the first truck was on my contract they did not update when I traded trucks so I was over billed by $322.00 when I questioned it they said your card has billed please call uhaul directly I did and still nothing .So NO I wouldn't recommend this joke of a place to my worst enemy
Kurt W
Rock Creek Husky
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rock Creek, BC V0H1Y0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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These people were much better to deal with and more helpful.
Jeremy ZNothing everything went great thanks
KEVIN Srequired to return equipment to Legal Alberta ( one way) when my destination was Westlock Alberta. I was told that there was no longer a U-Haul rep there . . . . . . . . Currently there IS a representative there. The drop off is at the BRICK store. This caused additional mileage charges for me. Regards Kevin Jersey
KEVIN JThe UHaul truck had the engine light on. They didn’t know that, and had to call their manager to ask if that was okay. They said it “should” be fine to travel to where I needed to go. Some random guy who was just filling up on gas had to come help hitch the trailer to the UHaul, I paid the extra money so that they would do it all for me. Not until I reached a town 2 hours away did someone tell me that the trailer was not hooked up properly and had to connect some extra wires….that could have been really bad. Ontop of that the dude never ran me down on literally anything or how to use the trailer when loading and unloading a vehicle…. My entire UHaul experience was so flawed it’s truly unbelievable lol. So much more happened when I went to drop off everything.
Tara J