Pick up was pleasant and helpfu Drop off was a disaster
Lyle H
Rock Creek Husky
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rock Creek, BC V0H1Y0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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NO help to hook up or in my case to unhook ,I'm 82 yrs. old and did it myself, only a young lady working.
Rod SVery helpful friendly and professional. Went out of his way to help. Great location lots of room. Great job!!
Benjamin MIt's the only location in the area, so people have to use them. The equipment was dirty inside and out. The truck had major transmission issues going to Merritt BC from Midway BC. I didn't think I would make it through the connector. I filled the truck up with fuel and brought the truck back with a half tank and was not compensated. When I picked up the truck it only had a quarter of a tank. Also, I ordered a car Dolly that was supposed to be available at the Rock Creek location, but the scheduled the pickup in West Kelowna. There was no way I could accommodate that. I did not find out they did that until the day before. I had to leave my car In Midway and now have to go back to pick it up. I have to order another car Dolly at another time and use my truck to haul it. They did indeed give me an extra day on the truck but the cost vs now what I have to do is, $40 vs gas in my truck which is $150 round trip plus the cost of the Uhaul car Dolly. I have used Uhaul in the past and have had very a good experience.
KENNETH KBe a little more helpful in description of location to drop trailer, and ask older lady if they needed assistance in unhitching the trailer. Otherwise, service was GOOD.
KATHERINE A