The rental agent stated that I had the truck for 6 days for $478.29. I confirmed it with her four times. Then an agent called me to arrange a drop off and said I had it for only two days and then she proceeded to call me a “liar”. Not professional at all. Then I called u-haul to see what they had in their records. I was told to have it back by Sunday at 0857. I turned the truck in Saturday and the agent said I was a day early. Then u-haul charged me another $118.80. I contacted u-haul and the regional u-haul director was suppose to call yesterday. No call as of yet.
ROBERT B
Walkers Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rock Hill, SC 29732
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Customer Reviews
- 4.5 Average Customer Rating
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The truck leaked a massive amount of oil on my driveway. I had to add one gallon of oil because it leaked so bad. I was later charged for two gallons of gas for only driving a total of 3 miles.
JAMES JGreat company to rent from I highly recommend this place.Ever friendly service.
ALICIA BThe truck had ants all in the cab and I got bitten serval times and the cover around the engine was squeaking the whole time
DARRYL AGreat job on my rental.
Ronald W