The manager left before closing time and I (67 yr old female) had a trailer to deliver that I had brought to South Texas as an equipment relocation service. I and my sister had no idea or the strength to get it off the hitch. The manager called her employee who did unhook it very quickly. The following day after I unloaded the truck I had brought my furniture in and went to return the it and moving pads the manager was very irked as a couple of moving pads were damp. She was acting as if I had gotten them soaking wet. I mentioned that there must have been some condensation due to the humidity as I had noticed they were damp too. She glared at me and said, "They’re more than damp". I explained that I had nothing but furniture and tile in the truck and nothing in there was wet but she acted very upset with me. It left a very bad taste in my mouth because I had not done anything to her moving pads.
ruth g
Rockport Strong Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockport, TX 78382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent customer service!
FAITH ZTreat a customer fairly.
Brandon KI dropped off after hours.
CHRISTOPHER WDealer location was unaware of anticipated drop off as U-Haul app assigned.
Esteban D