Moving Truck Rental in Rockville, MD at U-Haul Moving & Storage at Randolph Rd

14927 reviews

12025 Parklawn Dr   Rockville, MD 20852
(No Customer Parking15 minute limit)

(301) 231-9469

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(301) 231-9469

12025 Parklawn Dr
Rockville, MD 20852
(No Customer Parking15 minute limit)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Rockville, MD 20852

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

14927 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Very safe , super clean , the stuff very help full . Am not good with the technologies, but they guide me from my phone And was very easy .

WILLIAM F. 
Rating:
5.0

imprimir recibo cuando se entrega el equipo

SERGIO R. 
Rating:
2.0

The individual who disconnected my trailer was fine, he did his job quickly and is not the basis for this review. However the front desk staff was terrible. I entered the store and there was only one other customer, and one employee who was sanitizing a card reader. That employee never greeted either of us and abruptly walked away, two minutes later another front desk employee entered the room and didn't say anything either. Finally when prompted, she told me that if I was returning the trailer that I needed to be out back. So, I spent 5 or 6 min in the store waiting to find out that I never needed to be in the store. They need better customer service skills.

Adam D. 
Rating:
3.0

They could not find the keys of the truck so we had to wait and go back into office to redo paperwork and get another one. They should verify trucks are ready before customers arrive

Klaas B. 
Rating:
1.0

QR code did not work for return

Anne R. 
Rating:
5.0

Online Check in and out went flawlessly. One problem was that the truck did not have the dolly that we reserved. However the very nice guy who I interacted with (he wore an orange knit cap over big puffy hair) promptly refunded it. All in all a very smooth, quick, friendly and professional experience. Indeed, this was the best experience I've ever had with a truck rental company.

Jonathan D. 
Rating:
5.0

Great service. Thank you.

Alejandra E. 
Rating:
5.0

App was cumbersome, staff inside was very helpful

Ray A. 
Rating:
2.0

Currently the construction is horrendous. I wish I had known. I spent 20 minutes looking for parking. Then when I went to get my van, i wasn't in the system. In the meantime, the staff was helpful. Wasted a lot of time. Van was in good shape. Your online system needs some work.

DEAN G. 
Rating:
3.0

When customer is receiving vehicle, actually guide them to the vehicle, don't just point it out and expect the customer to find the vehicle for themselves. Also, have a way from customs to walk to the back from within the store, don't have your customer walk around the store. But excellent customer service from the person checking me in but after that, the customer service was wack and unthoughtful.

Shieley A. 
Rating:
4.0

Jose is always very helpful!

Richard M. 
Rating:
1.0

That location charge $51.20 to my debate account for no reason 3 days after I paid in full for the van rental, mileage and taxes in full in the amount of $90.89. Causing me to inquire in person and they couldn't find the charge in their system. I had to resolve it with my bank and request a new debit card with new number so this won't happen again

Stephen M. 
Rating:
5.0

The representatives are very helpful and professionals.

Miguel N. 
Rating:
5.0

Be more gratefully

DANIEL G. 
Rating:
5.0

For myself everything was perfect

Waldmer P. 
Rating:
5.0

agent was real nice.

LESHARN T. 
Rating:
4.0

The Staff was friendly, courtesy and polite.

MERCEDES H. 
Rating:
4.0

The associate was very nice and personable. I have no complaints.

Courtney W. 
Rating:
5.0

Pleasant staff.

Karen B. 
Rating:
5.0

Great experience

ADDISON H. 
Rating:
5.0

Great service. Employees were extremely helpful when I had a small issue with the truck. No wait. Clean truck.

RACHAEL D. 
Rating:
5.0

An all around great experience. I reserved a van the night prior and it couldn't have been easier. Pickup and drop off was simple. The gentleman working the counter was polite and got me set up quickly. At drop off, a lady and gentlemen were cleaning out a recently returned truck and stopped what they were doing to help me return the van. They were polite and cordial. UHaul just earned a loyal customer out of me!

Frank M. 
Rating:
5.0

I don't see any room for improvement.

MILES W. 
Rating:
5.0

It's all good

SAMSON M. 
Rating:
2.0

It was incredibly difficult to park the trailer and truck because the drop off area is really small. There was also road construction outside the building making it difficult to enter.

JAMES M. 
No reviews have been submitted for this location.

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