U-Haul Moving & Storage at Randolph Rd

U-Haul Moving & Storage at Randolph Rd

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Address

12025 Parklawn Dr
Rockville, MD 20852

(301) 231-9469

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rockville, MD at U-Haul Moving & Storage at Randolph Rd

Moving to or from Rockville, MD, 20852? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Randolph Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rockville, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Randolph Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rockville, MD.

Cargo vans and pickup truck rentals in Rockville, MD

U-Haul cargo van rentals and pickup trucks in Rockville, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rockville, MD, 20852. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rockville, MD, reserve a van for your moving needs from U-Haul Moving & Storage at Randolph Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Gregory O. on 4/29/2016
Rating: 3 out of 5 stars

The strap on the first hauler was in very bad condition. It was very busy, and long lines. The front desk guy was terrific, and so was the yard guy. They needed help. To me that's bad management.

DONALD S. on 4/29/2016
Rating: 5 out of 5 stars

Hard to predict customer traffic at front desk, but more staffing would cut down on waiting time which seemed a bit long.

RUSSELL B. on 4/29/2016
Rating: 5 out of 5 stars

The experience was quick and easy and the rates were very reasonable. The vehicle ran perfectivly and the staff was outstanding.

Brenda S. on 4/29/2016
Rating: 5 out of 5 stars

Nothing, it was easy!

John F. on 4/29/2016
Rating: 1 out of 5 stars

Walked in to see single cashier working with line of 15 people waiting. I had to wait 20 minutes even though I had a reservation and had checked in online. Cashier was not efficient. He had a Jamaican accent and was having a long conversation with one customer unrelated to the rental transaction. He seemed oblivious to the line. A second cashier appeared (a young woman) and got the line moving again. Also, I was told by phone reservation receptionist this location had customer parking. It does not. I had to park in nearby shopping center. 5 minute walk in the rain. Experience would have been positive if transaction time was reduced and parking available.

Sharon M. on 4/29/2016
Rating: 3 out of 5 stars

I was really disappointed with UHaul service overall. I originally had a reservation with 1 Stop Pack and Ship in Rockville, MD on Stonestreet Ave. at 0900. When I arrived their computer systems were down and they told me I could not get the truck I reserved until the computers came back up. They did not recommend another location. I asked them to call me with the number listed in my reservation when the truck would be available. Meanwhile I contacted UHaul customer service to get another truck and another location due to time constraints. I was able to get a truck at the Parklawn location in Rockville, MD. This equipment was in good condition. But at this location the estimated cost of the reservation was only about half of what I was actually charged. That was a disappointing surprise when I returned the truck. The original Stonestreet location didn't call me until 4 hrs after the original planned pick up time. This is completely unacceptable. They also did not let me know about the guarantee $50 return if the reservation does not go as planned. It was just overall a poor experience with UHaul and made moving about 2 hrs behind schedule. I have contacted customer service to get the $50 dollars back.

Dawn F. on 4/26/2016
Rating: 4 out of 5 stars

This was the first time I had rented a cargo van. I am a short person, and when I got in, I set everything as best I could, but as I was driving home (in the rain), I realized that I was looking through the steering wheel, and I didn't figure out how to change it until I got home. It would have been nice if someone had checked on adjustments for me before I left. Also, I was told to turn the van in at the back of the store, so I parked it in the back and went to the front to check out. I didn't realize that someone would be out back to help me. (I thought I heard someone yell to me, but when I looked back, I didn't see anyone trying to get my attention.) When I got to the front, I was told to go downstairs and go to the loading dock, and someone would meet me there and help me. I went down there, found the loading dock, but no one was there. I wandered around a little, then chose a door to exit. Then someone helped me. You should make it more clear that you should "check out" in the back, and not just leave the vehicle there. It also might have been helpful if I were told that if no one was there, that I should go outside.

Omar G. on 4/26/2016
Rating: 4 out of 5 stars

U-Haul overcharged me for my rental. The fuel gauge read 3/4, U-Haul had it recorded at 7/8. I returned the truck just under 3/4 full, and U-Haul charged me $20. I would like a refund on this, immediately.

James R. on 4/26/2016
Rating: 5 out of 5 stars

You could not turn off the heat unless it was set to air conditioning. Truck not location issue.

Lisa D. on 4/26/2016
Rating: 5 out of 5 stars

These guys are great. Efficient, courteous, knowledgeable - especially Caleb and Alex. great value on the rental and equipment too!!

Jorge S. on 4/25/2016
Rating: 4 out of 5 stars

This location was very friendly and on top of things. The only drawback was the length of time it took to get through the line.

carlos b. on 4/25/2016
Rating: 5 out of 5 stars

Good service like

David M. on 4/24/2016
Rating: 5 out of 5 stars

I know for next time, but I waited in line just for someone behind the counter to tell me to go around back to get fitted to the trailer. Then waited in line again to finalize everything. And this is not your fault, but the trailer I had. The gate ramp. Had a 2 inch rise which was very difficult to overcome. Wished it was more of and easier transition from road surface to trailer. Overall, it was a great help and if need be would call on you again. Thanks

DEIRDRE E. on 4/23/2016
Rating: 5 out of 5 stars

Karina was awesome! She did an exceptional job to ensure we had the truck we needed WHEN we needed it. She and David went above and beyond the call of duty to help us- and Karina even backed the truck into the perfect space for us to transfer storage items into the truck. Job well done. We highly recommend the Randolph location.

John R. on 4/23/2016
Rating: 5 out of 5 stars

I was satisfied with the customer service!

paul m. on 4/23/2016
Rating: 5 out of 5 stars

Everything was done well---truck was clean and ready, employees processed me in and out smoothly. Best location service I've used.

Mike R. on 4/22/2016
Rating: 4 out of 5 stars

The truck was clean and served its purpose, but it also seemed like it was on its last legs. It had nearly 130k miles and showed every one of them. I wouldn't have wanted to use it for anything other than a local move.

Theresa E. on 4/22/2016
Rating: 5 out of 5 stars

Great customer service. Very professional, knowledgable and friendly.

Joe F. on 4/20/2016
Rating: 4 out of 5 stars

Speed up the line

Kim D. on 4/20/2016
Rating: 5 out of 5 stars

??????Was very pleased w the customer service they where very helpful ?????? thank you very much

Alex L. on 4/19/2016
Rating: 5 out of 5 stars

Extremely fast and courteous drop-off experience.

David C. on 4/19/2016
Rating: 5 out of 5 stars

The staff was outstanding and the process was really streamlined thanks to their efficient service. They helped get us set up with a storage unit. Everyone was polite and courteous, getting customers quickly through the line. Would definitely recommend to friends and family.

Jenny Jiraporn S. on 4/18/2016
Rating: 3 out of 5 stars

There was a wait and long line.

John J. on 4/18/2016
Rating: 4 out of 5 stars

Personal has always been most professional. Good job hiring and training.

Elizabeth B. on 4/17/2016
Rating: 5 out of 5 stars

The lady who helped us was very friendly and extremely helpful she went above and beyond to help with our needs. Thank you this was a great experience.