Seeing as though you have surveillance cameras all about the facility is there any way possible you can consider 24 hours a day usage for your customers.? As well as provide parking for those who need to park their vehicles and then get into one of your rental vehicles?
Cornella R | First ImpressionsSelf Storage Units in Rockville, MD, 20852
U-Haul Moving & Storage at Randolph Rd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
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$174.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $174.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Split Level Storage
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![Example storage unit layout]()
Small
5' x 5' x 7'Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Stair
- Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Split Level
- 2nd Floor
- Upper Level
- Stair
- Climate
- Rate:
- $154.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Split Level
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $244.95 Per Month
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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U-Haul will not pro-rate rent for a storage unit. When your payment is received, your monthly payment carries you until your next monthly due date.
Allen W | Overall ExperienceExcellent customer service
Cesar P | First ImpressionsSpeedy service, friendly atmosphere and clean environment
Wesley D | First ImpressionsWe had some changes to make and Nicholas was professional and informative. Very friendly. A great experience.
Lisa S | First ImpressionsYou staff is SUPER friendly and well supportive… Especially the female that check me in when I returned the truck. She is a boss at business. Please see to it that you consider her for a higher position… Also, the young men that assisted with me getting a unit was very professional. You are doing a Great job with training your employees… The entire staff carries themselves PROFESSIONALLY at all times since I been there… 10/10
SUZANNE P | First ImpressionsI know finding good workers like your staff now is hit and miss thing, however never forget to give them a raise when it’s due!!! They are all good staff workers!!
Catherine D | First ImpressionsExcellent.
GLORIA C | First ImpressionsThere were rat traps with mice stuck on them, inside both storages! The uhaul windshield wipers did not work. The load I was towing tire blew!
Starla H | Online Move InI kept this storage unit for 14 years. The staff was always friendly and helpful, particularly in the last couple of years. This last time, as I was emptying my unit, the staff was extremely helpful, outperforming themselves
LEONE H | Overall ExperienceDear Uhaul Customer Service, I am writing this email to express my extreme disappointment and extreme frustration with the recent Uhaul truck rental and storage experience I had. To say that it was a terror of an experience would be an understatement. I have encountered numerous issues that have left me feeling frustrated, inconvenienced, and even stranded. To begin with, one of the most basic services I paid for, moving blankets, was not provided to me. This lack of attention to detail is unacceptable, especially considering that I specifically paid for them. This already set a negative tone for my experience with Uhaul. Furthermore, when I tried to resolve the issue of my drop-off location, I had to speak to several customer service agents who were not only unhelpful but also rude. Their lack of professionalism and unwillingness to assist in finding a solution only added to my growing frustration. As if these problems weren't enough, I was then quoted the wrong price when I went to retrieve my storage unit. This discrepancy caused unnecessary confusion and wasted my time, as I had to go through the process of trying to correct the quoted price, which also had no resolve. The situation worsened when, after the store closed, my passcode to enter the storage facility did not work, and it still hasn't been resolved even after 24 hours. This left me unable to access my belongings and caused significant inconvenience and distress. To make matters worse, someone blocked me in with another Uhaul truck, preventing me from moving the remaining furniture and forcing me to sleep in my car. Neither Uhaul nor myself were able to get in touch with the property manager to resolve this issue promptly. This lack of responsiveness and assistance is simply unacceptable. I must also mention that I spoke to numerous customer service agents and even the customer service manager, who demonstrated a lack of knowledge on how to resolve any of the issues I faced. This further added to my frustration and disappointment. To add to the misery of the situation, Uhaul connected me to roadside assistance and attempted to make me pay out of pocket to have the Uhaul truck, which had blocked me into the storage parking lot, removed. This is yet another example of Uhaul's negligence and failure to take responsibility for the problems caused. In summary, nothing got resolved, and it was a domino effect of bad events as a result of Uhaul's negligence and poor service. This entire experience has been a nightmare, and I demand a prompt resolution to all the issues I have outlined.
William F | First Impressions