Trailer Rental & Towing in Rockville, MD at U-Haul Moving & Storage at Randolph Rd

15033 reviews

12025 Parklawn Dr   Rockville, MD 20852
(No Customer Parking15 minute limit)

(301) 231-9469

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(301) 231-9469

12025 Parklawn Dr
Rockville, MD 20852
(No Customer Parking15 minute limit)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Rockville, MD 20852

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

15033 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

I've been here several times before, usually the service and equipment rentals are okay. But this time I had a longer distance move and the truck I was provided with had only 1/8 a tank of gas left, the tire pressure warning was on since I turned on the truck, and it kept showing me low no matter how many times I filled the tire with air, and the ride was completely bumpy because of that. They really need to inspect the trucks before handing it to a customer.

Michael G. 
Rating:
5.0

Very helpful and courteous people took care of my return in quick time. Very much appreciated!

Ronald P. 
Rating:
5.0

Very helpful and courteous people took care of my return in quick time. Very much appreciated!

Ronald P. 
Rating:
5.0

Very comprehensive at checkout of the truck and very friendly when I returned the vehicle. I had a invoice issue and it was quickly resolved to my satisfaction. I would highly recommend this location and UHaul in the Future. Thanks,

Scott B. 
Rating:
5.0

Very efficient and pleasant people at the counter.

Gwenaelle U. 
Rating:
5.0

People here are friendlier and nicer

Cynthia F. 
Rating:
5.0

very good customer service

RICARDO L. 
Rating:
5.0

Staff is calm, knowledgeable, nice, and very helpful when questions arise. Outside of business hours, the website is very informative and easy to use.9

LIVIA N. 
Rating:
3.0

The utility dolly we requested was not available. They provided an appliance dolly instead but it was far too heavy to be useful for what we needed. Otherwise, the vehicle was clean and well maintained, the service was great, and I appreciated the flexibility when our anticipated schedule for picking up and returning the van was delayed.

Douglas B. 
Rating:
2.0

I had a question and called this location. The phone rang for 5 minutes and no one picked up. I called the 800 number. On hold 5 minutes, finally hung up. ANSWER YOUR PHONE.

JILL D. 
Rating:
5.0

not to keen on the phone process to take the vehicle, which resulted with an "expired link" contact x ... , is this mandatory??

Alice H. 
Rating:
5.0

Easy pick up and drop off. Great pick up truck

jean Philippe C. 
Rating:
5.0

The best ,Exelente Servició

DIOGENES C. 
Rating:
5.0

Good service

Jaime G. 
Rating:
5.0

More employee for fast service.

AUDIE M. 
Rating:
5.0

Get more parking spaces for customer pls

BRAYAN H. 
Rating:
5.0

servise whas susefuld

Segundo C. 
Rating:
5.0

Used this location twice and both times good service. Had trouble checking in my truck after hours on my phone, but a nice woman took care of it for me. Thank you!

Michael B. 
Rating:
3.0

Site is difficult to figure out. Not clear where to go, and which lot has the trucks. Not much help on site. Served its purpose. Would give it "C"

James H. 
Rating:
4.0

Would have selected Excellent, but I was not aware of the parking policy.

Dorothy O. 
Rating:
4.0

Very positive experience at this location. This is the second time I rented a U-Haul Cargo Van is the last 30 days. The last time I went to a different location in Rockville and the experience was below expectations. This Parklawn location was very efficient and the entire process went very well.

ENRIQUE S. 
Rating:
4.0

The self turn in is a pain in the ass. And I saw where they want to charge $20 to have a counter person check your truck in. I mean really, that is an unnecessary charge

Thomas C. 
Rating:
3.0

Update mileage on vehicle

Shieley A. 
Rating:
2.0

I'm not basing uhaul. The location where the equipment has been rented isn't for me. I'd rather speak with the manager privately then go on a public rant.

Christopher G. 
Rating:
3.0

They gave me an old truck with scratches and dents all over. I took pictures and showed the damages to the attendant before I left the lot. They still charge me a fee for the same damages that was already on the truck. That's terrible.

PATRICK V. 
No reviews have been submitted for this location.

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