Friendly and professional. The process was very easy.
Brian H
Gilmans Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rumford, ME 04276
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkStaff were understanding and straightforward. However I wish it was noted when I made the reservation that the nearest Uhaul was an hour away as originally I placed the order for the uhaul location in my town
Alexander LI was instructed upon pick-up that the reservation would be slated as a mobile drop-off at another U-Haul location, and to keep an eye out for a link via email to finish that process (with uploading pictures / video to corroborate it, etc.). The catch - I never received any link or email beyond my receipts for the transaction. I checked the app and it essentially said to park the truck, verify condition and fuel was OK, and drop the keys and head home. So, I was a bit concerned, as the app stated 'overdue' once the drop-off time passed (the drop-off location was closed on Sunday, when the time was scheduled, I believe), but the process still finished out without a hitch and I was not hit with any extra fees or anything, so this is only a mild complaint about a 'bug' in the process, I guess.
Nicholas RThe business was closed. I used the drop box provided
Deanna ASolid guy running the pick up location. Helped me navigate the process after a 15’ I had reserved fell off. Got me in a 26’
Benjamin M