I had reserved an enclosed trailer and when I went to pick it up. The employee on duty told me I had reserved an open one. That is not what I had requested.
Moving Truck Rental in Rutland, VT at U-Haul Moving & Storage of Rutland
Moving to or from Rutland, VT 05701? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Rutland.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Rutland
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rutland, VT.
Cargo vans and pickup truck rentals in Rutland, VT
U-Haul cargo van rentals and pickup trucks in Rutland, VT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rutland, VT 05701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Friendly and helpful customer service. The truck was clean and well-maintained.
When I had an issue it was Impossible to get in touch with anyone at the Rutland location by phone, I kept getting routed back to customer service. Customer service told me a "manager would call me back" that never happened. Also marked unclean because there was a used face mask left in the vehicle. As far as customer service goes I talked to 4 individuals, 2 were unhelpful and rude, the other two were pleasant and very helpful.
The staff did not seem to care about my returning of the equipment. Two of them chatted amongst themselves and I needed to excuse myself to get their attention. And then they didn't check in the truck, I got a call from U-Haul the day after I returned it asking where was the truck since it was due back.
Vehicle was covered with ice and snow I had to spend 10 minutes just cleaning the snow off and ice. The tires were so poor in the basic North Country weather that I wasn't even able to get it out of my driveway. I called and told them that I had to hire somebody to get out of my driveway I never got to use the U-Haul. I finally got out of my driveway and returned it after the time that I wanted to use the vehicle because the landfill was closed. I will never rent another vehicle from you all. I feel it would be important to obtain a refund so I never got the use of the vehicle. I called your customer service and asked for assistance and it was very poor.
All was fantastic thank you
Friendly and fast
excellent customer service
Truck was not cleaned
Easy drop off.
Great customer service
Very happy with the service I received, but it would have been nice if the snow / ice had been cleared from the windshield for me when picking it up since there was no brush or ice scraper in the truck.
Friendly and understanding staff at the Rutland VT location. Overall, a very positive experience. Consider more aggressive tires for winter time use.
Perfect in every way. Staff were efficient with a good sense of humor. Equipment worked great. Highly recommend this place.
Tell customers to be aware that this office is quick to assess extra charges. I was assessed a cleaning charge for some dirty footpints on the floor of the truck. My mistake was not taking any photos I guess...lesson learned. This is not the uhaul company I have rented from many times over the past 40 years.
Keep up the great customer service!
I will say every time I rent a truck the customer service isn't the best. They act like I'm inconveniencing them by being there. My service this time was better than the past but a smile and more pleasant demeanor would help.
To the Employees We are in a Pandemic . Wear a mask. Employees don't wear masks once out the door to hook up or get your rental. It's been 9 months people. If you go keep your distance because they do not care about your health. Even when I returned it with another employee still no mask.
Thanks for all the quick and easy help. ON A SUNDAY EVEN!
Jeff was great. Stopped in a day or so before I rented the trailer and he was great. Gave me all my options and the cost so I could think about what my needs were going to be. I think it was the next day I came back and he was like, which one did you choose? The process was very quick and we had it loaded up and me on my way early. I had allotted too much time for it actually. Jeff was very friendly and knowledgeable. When I dropped it off Kris was there, helped me back it in and unload it with zero issues. Kris is a great guy, and I really enjoyed the experience. Thank you Main Street Rutland Uhaul.
Had to come and rent on the second day and very happy both times. Nothing to improve. I will say the rep I dealt with at the Rutland location both days was very helpful and personable. He was great to deal with!
The returned center was fast and friendly.