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Alisha A. | First ImpressionsSelf Storage Units in Rutland, VT, 05701
U-Haul Moving & Storage of Rutland
Services at this Location:
Features Available at this Facility :
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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11.3 miles from this location
Castleton Motors
1454 Main St
(U-Haul Neighborhood Dealer)
Castleton, VT 05735 -
25.5 miles from this location
Middlebury sweets Motel
5842 Route 30
Cornwall, VT 05753Limited Units Available.
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27.3 miles from this location
ABC Self Storage
12 Ossie Rd Rte 116
(U-Haul Neighborhood Dealer)
Middlebury, VT 05753Limited Units Available.
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31.1 miles from this location
Three Mountain Storage
8599 Vt Rte 30
Rawsonville, VT 05340Few Rooms Left. Reserve Today!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Very pleasant to work with.
MARY S. | First Impressionswould of been nice if I could of been reimbursed for the 17 days of the first unit I had paid for and moved out of I mean its more than half a month and I moved into a larger unit and paid for the whole month on that one as well....
Melynda M. | Overall ExperienceWe have had storage at other temperature controlled facilities. This one seems kind of old and had a stale smell to it. Hours were good and people were helpful, though.
Maureen P. | Overall ExperienceOriginal move-in date 9/9/22. Clean out on 10/2/22. Access door broken, could not move out sofa. Rep indicated no charges beyond our one month rental would accrue. Door not fixed until 10/17; moved out sofa on 10/18. Continue to get bills via email and land mail. Communication on site has been pleasant and helpful. The interface within UHaul obviously very poor. We should not be getting "late fees" and "late bills". We did all as planned/requested. Please stop forwarding me bills and additional charges. We do not owe them, nor do we wish to pay them. Thank you. Gene DeLorenzo, Cornwall, VT
Gene D. | Overall ExperienceDanielle Lear at the Rutland office Was great. Knowledgeable and professional.
MArgret B. | First ImpressionsDanielle, the GM is super awesome.
Chris G. | First ImpressionsStorage unit flooded out due to a building malfunction. I lost personal possessions and would not get reimbursed for them your building insurance should have covered my losses. Your business practices suck
Jeffrey C. | Overall ExperienceI had to rent two units, as when I arrived the one large one I was told over the phone was available was not the same afternoon when I arrived. OK, then I rented a cargo van to transport my stuff to new house (moved from Cleveland to Vermont) and when I rented the van, I got emails promoting a free month of storage with my truck rental. That seemed backwards to me, having gotten the units first and not told about the deal? Also, I paid for a portion of August as I moved in the third week, then the entire month of September, but I emptied the units on 9/12. DO I GET A REFUND on the rest of the month? The lovely people at the store said they were booked and so happy I was opening up units for other customers. HELLO. I paid more in the first place because the one 10x10 unit I needed was rented out from under me. Then I did not occupy for the full term. Please advise. Sara Lieberth 216.544.1113 ideagalcle@gmail.com Thank you for your attention to this.
sara l. | Overall ExperienceThe facility had a pipe burst they took half of my stuff out and never returned it back to the unit. The insurance company that is over my claim is taking forever to keep in touch with me and re-issue my money back for the stuff that was thrown away. I would not recommend using U-Haul ever again it was the worst Experience. When I got there to try to clean out my storage unit I had trouble with the lock politely went in there and ask for help and was told they are not allowed to help me I said to the lady I’m trying to clean out my unit I need help the lock will not open her boss said we have to call locksmith I said no you do not I have a code I will not open was very disrespectful going back-and-forth with me the Lady was just trying to help but her boss was very rude and disrespectful I would not recommend them ever again to anybody. The customer service just to get to the main location takes hours of waiting just to sit here and talk about something that Customer can’t help u with.And customer service tells you to go to the location if you do not have a car how are you going to get to the Flippin location does not make sense.
Elizabeth K. | Overall ExperienceDanielle is the most efficient, wonderful person you could have working for you. She was very helpful, thoughtful in helping get the right size storage unit that I need. Even though Jeffrey did not follow the plan Danielle and I had made, Danielle was able to make everything work for our needs. She was amazing on the phone giving me options of not having to unpack a uhaul after being on the road for 3 days and with a broken foot. This lady is a true godsend!! Couldn't find a better person to help with your customers. Give her the utmost rating 10 out of 5. She goes way beyond to ensure customer satisfaction. You are truly blessed to have her working for Uhaul!!!
Kathy P. | First ImpressionsUnit received water damage from a water break resulting in damaged and destroyed items.
Michelle L. | Overall ExperienceMy husband and I have had a unit for a month and we have had nothing but issues accessing our things. We have a heated unit, but it doesn't do any good if you can't get inside to your things. Paid for another month and the guy never apologized or gave us a discount for not being able to access our things and having to pay a friend to store some of our belongings because we couldn't get in to the unit.
Ashlee C. | First ImpressionsVery nice facility and friendly staff.
Walt W. | Overall Experience