I was disappointed. There is no one at the site, and for someone unfamiliar with the procedures, it was confusing. In addition, and most importantly, I was originally picking up at the U-haul center in Evanston. I spoke with them personally to ensure that I had a newer version of the 15 U-haul since I was also transporting 2 U-boxes through the load share program from Evanston, IL to Mountainview, CA. The truck I received was older with older engine and a finicky transmission that struggled especially in Wyoming and Utah. In addition, the driver side mirror was loose and would not remain in place—I ultimately fixed this. And, the windshield was dirty with a poor glare in the sun—I purchased glass cleaner and microfiber towels to resolve.
Kevin G
Paulette Fowlers Social Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60645
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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These ladies are on the job. They have wonderful workers and they get along with each other. They value their customers.
DAWN NDropped after hours, was confusing on how to drop it off but worked out. Signs at the back would be useful
Aidan PLocation was not where I originally was supposed to pick up my rental. The person managing the place was very helpful though.
Douglas BPaulette Flowers was very patient knowledgeable or got the information needed quickly and professional. I would definitely recommend or use her services again.
James H