The truck seemed fine when I picked it up. It was -2 degrees so the truck was cold. It had almost no gas in it so there wasn't much time for warming up. Once it warmed up, it smelled like Marijuana. It was so gross. Luckily I didn't have far to go so I got it done and dropped the truck off. I dont like that there's no one present to process the truck or verify problems. I don't like the online pick-up and drop-off. Id prefer to have someone there.
ROBERT M
Shattuck Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saginaw, MI 48603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Key Box lock was frozen and very difficult to unlock.
Peter JLocation forgot to put dolly and furniture pads in the truck. The location was closed so had to utilize truck without the equipment that was paid for.
Jack BThis office was closed which was disappointing. There were no personnel. I would have taken the truck to Bay Road had I realized Shattuck would be closed. However they did email me my final receipt in a timely way and it was not busy.
CAROLYN GWrong key was in the lock box. Had to call to get access to another lock box. Please be careful when providing customers with keys and instructions. It took about 15-20 minutes of extra time to get it straightened out.
David H