I had to call for help with my check in because the browser kept getting a location services error. I called the help number and it was answered promptly. The agent was very difficult to hear as she was on a speaker phone with some kind of fan or very loud background noise. I asked her to come off speaker and she didn’t seem to want to address the audio issues. Otherwise, the experience was good.
Thomas N
Anastasia Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Augustine, FL 32080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Below average because no one said that will be overcharged. when I rented before and meet employees. they did not over charge me and explain the process. I did not receive any padding, please refund my money. Thanks
ian hThe mobile pickup was less than acceptable. The lockbox needs to be replaced with something that can be reasonably opened. I had 3 chat sessions and 2 phone calls to finally learn that you have to push and pull the 1/2 inch lever and almost pry it open. In addition this was being rented to move a boat and the trailer light hitch was very outdated and I could not find an adapter at home depot or auto zone so I was not able to actually move the boat.
Fred CEverything was great clean they were professional, friendly, polite, and very helpful. Explained everything we needed. Best U-Haul service ever.
Michael VTessa, the Manager was great. Informative, quick to get my paperwork processed and get me on my way.
DAVID C