Cell service was very bad at dropoff, could not access mobile return. Service completed the return process for me
Tevin H
St Croix Suites LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Croix Falls, WI 54024
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Customer Reviews
- 3.0 Average Customer Rating
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Pick up location was rather sketchy. The truck’s gas tank was almost empty when I picked it up…didn’t get two mile down the road when the low fuel warning came on. Returned it with the “miles to empty” warning reading 48 miles so they had the audacity to charge me extra for gas. The u-haul truck was an okay rig, about what I expected. The online pickup process wasn’t so hot.
Brent SLockbox should be updated stating it is on the building pole by the front door at hotel. We looked around and lost 45 minutes. However, when we called they representative gave us an extra half hour.
Melissa RGenuinely one of the worst customer experiences I've had. Not at fault of the actual people, but the lack of explanation for anything online or in the app for pickup and drop off.
Jocelyn PNothing it was epic
Jared H