Confusing location and they did not provide the equipment I had requested
Cameron S
Simko BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63128
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Clean up the snow and ice
David MTRUCK WAS VERY DIRTY. SOME ONE HAD BEEN COOKING IN THE BACK OWNER NEW ABOUT IT DID NOTHING ABOUT IT.THEY HAD THE SAME SIZE TRUCK BUT SAID I COULD NOT HAVE IT BECAUSE IT WAS A ONE WAY BUT STILL WAS NOT GOING TO CLEAN IT. I UNDERSTAND ONE WAY RENTALS BUT IN THIS CASE I THINK SOMETHING SHOULD HAVE BEEN DONE. I USUALLY DON'T REVIEWS BUT THINK SOMEONE SHOULD KNOW. THANKS.
TERRY KThere was no one working the counter which made the pick up difficult. Once we got in contact with the man in charge we told him that the truck had less than a 1/4 a tank of gas, and he said he would reimburse us $15, and only ended up giving us $6. The truck was absolutely disgusting inside, I took photos it was so gross. Not to mention nothing worked in the truck. Will never be using this location again.
meredith kHave the owner present for both pick-up AND returns because he wasn't present for both, so I did the loading and unloading myself and uhaul thought I kept the trailer an extra day because the owner didn't report that I returned it on time. Plus the location is not a uhaul distributor, it's a BP Gas station and the owner apparently rents out trailers and vehicles for uhaul.
Anthony S