Charged for items I didn't receive and charged twice for the same item. I was told I'd receive a refund and never received anything. Terrible experienceTyler S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Saint Louis, MO 63128
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Don't rent u hauls from gas stations and liquor stores, the employees don't care. Batteries are dead, cabs are dirty and we had to clean snow off. No moving blankets that we ordered. First location had no battery jumper pack.Matt S.
I requested moving blankets and none were available. Driver side wiper was broken, and we had to drive in the rain to another state. Not the safest experience. Also the vehicle was in need of a tire alignment. The steering wheel had to be turned at a 45 degree angle to keep the car straight. These issues were noticed after checking the vehicle out, and we needed to be in another state at a certain time so we had to work with what we had. I did not expect to experiance so many problems with a big name company like U Haul.Jonathan H.
Truck was very dirty inside. When returning the truck went inside to do return to make sure everything was charged properly. Attendant did return, I got email confirmation of correct charges then get a second receipt next day with additional charges for falsified milage! Called 800 number. Waiting for correctionDeborah R.
Outstanding responsive quick service! Thank you so much.brian K.