Easy to rent and no problems. Will rent from them again
ERIC H
Simko BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63128
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The gas attendant was the only contact on site and said the owner doesn’t accept other location trailers. I was then given a personal number to call which was not answered and no voicemail was set up. After three calls I received a text back that I would be called later. That never happened to this day. I called U-Haul directly and they told me to drop the trailer and use the u haul app. I barely got the trailer removed from the ball hitch by myself. It was only 8 degrees outside that added to the frustration of returning the trailer. I also witnessed another person pick up a truck and seemed to be getting the same run around.
CRAIG NThis was a BP station that had a truck and a couple of trailers. The gentleman who met me there did not work on-site, but he was there when I arrived. I had ordered pads, but he did not have any. He took it off the bill, but if I had really needed them I would have been out of luck. He was not able to physically assist me getting the trailer hooked up because of a back issue. I have used U-haul trailers before, so I knew how to get it all hooked up, but if I had been a new user, it would have been a bigger deal.
David MExtreme y dirty location. Staff barely spoke English.. rental pickup was delayed a half hour, due to other rental client screaming and arguing with only onsite employee. A total clown show.
James SAttendant did not check anything, trailer or paperwork. A week later we were contacted by Uhaul that our trailer was five days late. It was never recorded as being returned.
MARK H