I originally had a reservation through acorn mini storage. I rented it a week prior to my move, on the morning of the rental I went to the location and opened up the app. After speaking with customer service I learned that acorn mini storage wasn’t app accessible. Why wasn’t i notified before the day of rental that acorn mini storage wasn’t app accessible. This is poor customer service. The customer service rep found me a nearby location that did, however the map/location wasn’t reflected well on maps, took me to their storage location about two blocks away.
Randy G
Dart Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55107
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Customer Reviews
- 4.0 Average Customer Rating
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I reserved to use 24/7 Truck Share for mobile pickup, but I had to go inside to check out shortly after opening time on a Saturday. I also returned to the person inside later in the afternoon. No worries. Everything worked out great!
James NFirst off the Guy there was helpful. Second the Fuel level was lower than the ticket showed. Third when stopped and put foot on the brake the engine would charge/speed up. wow very uneasy feeling to almost hit someone. Not very happy with the mntc by Uhaul
Timothy NFor the steps to return, it would be helpful to have a step saying “things to know before you return.” In that would be how much gas needs to be filled into the rental, cleaning out the rental and folding moving blankets, etc…I didn’t get any of those helpful things popping up when I was ready to return it.
Daren HFriendly customer service. Everyone is very helpful.
Erik Z