I scheduled my pickup well in advance and confirmed that the equipment would be ready at the location I selected. When I called the day before the pickup, I was unexpectedly told I needed to go to a different location out of my way to pickup the equipment. The employee there was clearly in a hurry to leave for the day and handed us the wrong key to the truck. He didn’t take the time to make sure we had the correct equipment, didn’t verify that everything was in order, and didn’t offer any guidance on operating the truck or trailer. The whole experience felt rushed and unprofessional, and it caused unnecessary delays and frustration.
melissa b
Dart Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app was there worst experience I ever had. I made a reservation and it didn’t work. Had to call customer support twice to finally get it finished. I like the convenience golf it but the need to improve it to make it more easy to use and self sufficient.
CHUE VHad a great experience and was refunded the difference when I returned the vehicle with less miles than I originally thought I would need. Happy with the ease of the process from start to finish
Alexander IMechanical condition of the truck was borderline unsafe at highway speeds. Super sketchy over 55 mph. Otherwise things were good.
JEFF DEverything was perfect!
Michael M