Did an after-hours drop-off. The process, for the most part, was easy. At the time of drop off, there was a man walking through the parking lot by the building, yelling. He then proceeded to go and sit on a sign at the edge of the parking lot and continue to yell out loud and hitting the sign he was sitting on. When leaving, we would've driven out a different way to give him space, but it was the only way out of the parking lot. Other than that, dropping off the U-haul was easy and turning in the keys.
Megan A
First Lube Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, OR 97301
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Customer Reviews
- 4.5 Average Customer Rating
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The blankets and hand truck were missing from the back as the door was left open and I would imagine a homeless person possible took the blankets, just speculating.
JASON WConvenient location. Very helpful and friendly staff.
RICHARD FI was charged for a dolly I never received and I made a round trip to get it and store was closed. I want a refund of the dolly I never received and credit for 14 miles . I thought somebody was going to call me and not just bill me because I reported these issues The mirror on the passenger side was also very loose and moved every bump so it made it unsafe to drive
NICHOLAS KThe back was not locked in a downtown location. If there had been a hand truck it was gone and there were only two loading blanks of the dozen we reserved. The office was closed so there was no one for assistance. The app kept glitching and it was not clear based on the instructions provided that there was only a 15 minute pick-up window when we reserved the entire day. Overall awful experience.
Sarah P