Tell your detail service to be more inviting and less rude when we come to get a truck the detail guy yelled at us for dropping off a person when the green curb was not available to us as a customer we do not know these things and would like to be invited better not yelled at
VERNON G
Salem Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, OR 97317
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Customer Reviews
- 4.0 Average Customer Rating
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The U-Haul leaked water in U-Haul towards the back causing about 10 boxes to get soaked underneath. We noticed while unloading.
CYNTHIA GThe payment for the U-Haul was timing out a lot. The employees at the location were cool.
BRETT DJose was very kind, polite and helpful. He completed the process quickly and got me on my way much quicker than I thought it would take.
Terence BI would suggest less false advertising. The truck is 19.95 to rent and 15 dollars for insurance. Then I drove 25 miles for 4 hours and was charged 100.00 because I was told the trucks gas was lower than when I received it. I told the employer at Shell about this and was told there’s nothing he can do about it. He said I either pay 20 dollars for gas to fix the issue or I put 3 gallons in the gas tank and even then, I would possibly still be charged the 20 dollars. Seriously, kinda extreme for driving 25 miles.
DANIEL Z