The pickup was fast and easy, I was even able to extend my rental over the phone with the 1-800 number just like the other locations. However, using the mobile pickup charged me for the highest insurance for 3 days. When I was expecting $15 a day totaling $45 for insurance but when I went to drop it off it charged me $90. Automatic $10 and some change for gas. Charged me 30 extra miles than what I drove. And in order to complete the drop off I had to be charged all the charges. I was told I would be reimbursed pending legitimate errors. So overall I was charged an extra $45 for insurance and extra $10 and some change for gas and an extra 30 mi and I'm still not sure if I'm going to be reimbursed.
Amber B
Salinas Mobil Main
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salinas, CA 93901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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On site personnel were not helpful and simply told me to call U-Haul to return truck. Also the U-Haul app did not work for my return.
Timothy KIt was easy to find and I appreciated the assistance! Too bad it is not closer to the airport, though.
Charlotte SU-Haul instructions not very clear how to return moving blankets or dolly when returning using 24/7 truck share. Just had to go in and ask the gas station employee.
Emily TBoth people when I picked up and dropped off truck 🛻 were great!
Ben C