I’m waiting on my full refund. I’m explained , what not inform of a text message from U-Haul to take a picture of back end, trailer side of was damaged and I took pictures at times and mileage . I did not feel comfortable so I returned to U-Haul . I felt uncomfortable, going to be blamed for damage amd no picture . I inform and showed the two individuals pictures of and times and mileage. They should have informed about the text message U-Haul but they didn’t. I’m waiting on my refund it’s was to Tuesday area mgr get ahold of and he has not . I’m not happy with this delay. I’m calling U-Haul and ask what is going on…. Not happy at all And I’ve rented several uhauls in the past . This guy was nice who runs it but he takes short cuts that puts customer and U-Haul the company in a bad spot . He’s nice guy , needs to make sure hey your gonna get a text .., etc etc and I had no clue to I got home got my phone and seen it I want my full refund. I U-turned it from house back to U-Haul . I’m not taking it and no I’m gonna find another way to move.
JEFFREY D
Lakeside RV Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sallisaw, OK 74955
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Customer Reviews
- 4.5 Average Customer Rating
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They were very helpful although they weren’t my scheduled drop-off location. Very accommodating. Thank you.
Chad GI had an excellent experience. The service was top no
TRESEA WAwesome customer service. Tim and Eugene are very helpful
TIM FDrop off was changed to a different location bc for some reason uhaul keeps giving us out of the way drop off locations
Richard S