The key was hard to find. I wasted an hour standing in the parking lot trying to get access to the key and do all the authorizations.
Bailey P
Office Furniture Exchange
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salt Lake City, UT 84101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Fuel line was ruptured on the van when I picked it up, didn’t know until 1.5hrs on the road when I stopped to top off the tank. Took 4hrs to repair. Engine light was on the entire time from pickup to dropoff. Tire pressure light jumped on and off throughout the drive.
Caslin WThe owner/manager who handles the U-Haul rentals was not at the rental office when it opened. He arrive late and just handed me the keys. He did not give me a rental contract to read. I was in a hurry and already late because of him, so I just went with it. I returned the van the next day at 4:30pm and once again he was not there. Another worker took the keys and made a note on a post-it that I returned the van. Nobody checked the odometer or confirmed that there was no damage and a full tank of gas. Completely unprofessional. Finally, I just received my receipt via email and he charged $20 after hours service fee, but I picked up and dropped off the van during business hours. I should get a refund and U-Haul should no longer allow this location to rent for them.
SAMUEL OThe return place was over crowded with very limited parking. I do not feel like I should be forced to download an app or pay an extra $20 just to return the truck
LONNIE KTruck should be clean. It was not. The windshield was very buggy. Storage area had to be swept out. Muffler was very loud.
Bev F