Problem was the mileage was wrong at pickup so I was over charged a couple of hundred dollars. Please refer to my pictures from pickup. It would not allow me to change the real mileage due to me picking up uhual at closing time. For that I am very unhappy being overcharged
Jason L
Gateway Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salt Lake City, UT 84116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thank you for smooth Check in, The app has bugs, could not check out using it but all worked smooth at the end.
AHMAD KNot much of a U-Haul location. It’s a storage facility and they have U-Haul vehicles. The lady in charge that day was nice and helpful. The return was super easy, street parking and dropbox for the key.
Eric LEnsure vehicle is full on fuel and clean
Christopher SWe requested a different drop off and was told they needed it here more than bountiful so we agreed but didn’t know they expected us to clean it unlike the other 3 locations we have now been to in the last week and now we got a $25 charge. This is ridiculous and unprofessional even after i spoke to the owner he refused to do anything for us. We did them a favor agreeing to bring it here and got screwed out of not cleaning it. Donot agree to use this location ever!! Sketchy location and locked out because it’s in a storage unit and no one road parking available either. Notify returns that they need to clean and have access to enter gate or assigned parking for trucks to park in.
MINDY Y