This location is the reason I will never use UHaul again. The area was filled with cars, was not clean, the lockbox was very difficult to find, and the area to park the truck was very difficult to access. The backroad to where you drop off the truck has a low-hanging wire; I had to climb on top of the truck to swing the wire above the top of the UHaul to avoid hitting it. Additionally, there was a car and mounds of dirt in the way to where I was instructed to park the truck. I would not recommend this location to any UHaul user and I will never rent from UHaul again.
Dean H
Magic Time Motors Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78201
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Customer Reviews
- 3.0 Average Customer Rating
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The trailer itself on the inside was mostly clean, however many of the places for tie-downs were broken, and the ones that did exist would not fit a hook, you could only use rope. The location was difficult to navigate, was dirty, looked like a scrap yard or chop shop and only had 1 uhaul truck and one uhaul trailer, and the guy did not even know how to use the equipment.
GREGORY BThank you again for going above and beyond.
DEVYN WI like the service continue to maintain your standard.
CLARA NIt was really hard to find a parking spot at that location, but the person over there helped there was no signs no parking spots. As a new customer, I was really disappointed by U-Haul.
Diana A