Blow out on one tire. Couldn't get a hold of roadside for over an hourScott A.
Moving Truck Rental in San Antonio, TX at U-Haul Moving & Storage at Austin Hwy
San Antonio, TX 78218
(@ Perrin Beitel Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in San Antonio, TX 78218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When my husband and I arrived to pick up the moving trailer that we had reserved, and confirmed online, Derrick was just finishing up with another customer returning a truck. He saw me pull up, and I waved him over to ask him how to go about picking up our rental. He took one look at my hsband (who is, sadly, very sick right now), and told me that he could do our check in without us having to go inside. He went out of his way to be cheerful, helpful and efficient. He hooked up our rental, checked the light connection so my lights/blinkers would work on the trailer, and we were off to handle our furniture pick up. upon returning to drop of rental, we received the same type of service from Jose or Jesus (I suck at life for not remembering his name!!) . Now, this was not my first experience with this location, however it was my best! I am quite sure they aren't always going to be able to do that, but right now, it was that small gesture that gave me such relief at a time when I am very overwhelmed with every other thing going on in my life. They deserve a bonus of some sort! Thank you!JOHN S.
Very nice and curious ðŸ˜€Claudia R.
A pro unhooked meBruce B.
This location was very helpful.ROGER M.
The best!patrick M.
Staff did a great job, I really can't think of anything that could be improved.KEVIN B.
Very quick and politeEric H.
Outstanding customer service, everything explained in detail. Equipment was very well maintained, easy to use. Will use this location again.david T.
Excellent serviceYUNIEL P.
24/7 option at drop off didn't work. Had an error everytime I tried to up upload the pics. And customer service waiting time was more than 30 min. Had to leave the truck at the parking lot of the location and come back the next day to returned properly. Thank God I had an extra day to return it. My recommendation, create an app and it'll be easier.Luis Alfredo Q.
My big rig gets 6 miles to the gallon with 43000 pounds the 15 foot truck was driven not loaded to 1/2 capacity for 17 miles and 20 miles empty and the truck used over 8 gallons! That's less than 4 miles to the gallon. Terrible!!!Sterling R.
Originally had a truck reservation for 5/29 at 3 pm at a different location and was supposed to be contacted by Uhaul the day prior for verification. Didn't hear a thing, and when we stopped by the location to check, they had no reservation, no truck. So we went to this location, and they were not able to give us anything until the next morning. Very poor reservation management on the part of Uhaul.Jeffrey R.
I was very disappointed when I try drop in it on the location at Vance Jackson they wanted to charge $200. When I was told I was able to drop it off to my nearest location. But make in it clear. The location at Austin Highway. Had no problemRosa B.
Great crew!Joel F.
Not on this visit but on a previous visit and use of a 15 footer, the steering was loose and a little difficult to keep going straight. I did not exceed 50 mile an hour due to the trucks steering would allow the truck to "walk" from one lane to another. In heavy traffic, I slowed down to around 35/40 mph of which hampered the flow of traffic. I did report this information to the rental office upon returning the truck.GEORGE W.
Ray was very accommodating and went above and beyond to make the rental happen. ThanksThomas M.
Excellent service. Second time I have used this location, see you soon.Jerry T.
Their sign directing the public on where to return rental equipment was turned in the wrong direction. It directed people to the side of the building, not under the canopy in front of the building. After I asked one of the UHaul employees, he directed me to the front, so I had to back up the big rental truck and moved it to the canopy. Employee quickly checked it in, but they told me I would have to talk to UHaul customer service about the wipers I had to replace.Guillermo C.
Everything was fine til I got a call the next morning asking where the truck was. Qe had returned it after a few hours of getting it. The rep forgot to close it out. The call I got was very rude and the guy said he would call back and never did. Dont know if he was having a bad day or what but I did nothing to warrant him being rude with me.vicki B.
Battery died in the truck and I had to jump start it. Thankfully had another vehicle and cables but would not recommend. Also had an issue with the increase in cost for dropping off the vehicle during non working hours. Should be options for drop off like it was advertised without an increased rate. Just utilized U-haul service earlier this year and did not have these issues but will be looking for other options the next time I move.SEAN S.
How about better customer service when entering. I felt like a bother to everybody, except for this young man, R. Reese whom I came to return the rental to. He actually asked if everything went okay. We went over the little bit of paper work. He made sure things were correct. As I was leaving I saw that he started sweeping out the U-haul even though I only used it to transport a single glass top table so I know there was really nothing there to sweep but the fact that he did it anyway made me smile. He went above and beyond and made me feel appreciated. Great worker!Ashley C.
Very efficient service. I was in and out in less than 10 minutes. Jose did a d great job!MICHAEL K.
I rented a 15 ft truck for 1 day to move about 3.5 miles away, thinking I could do it in one trip. I soon realized I had severely underestimated every aspect of the move from helpers to mileage to how long I'd need the truck. I called the general number & was able to re rent the truck till 11 the next morning. At 11AM, I called the store & plead for 1 more hour, which they graciously granted. When I arrived at 12:20, the employees were very understanding and DIDN'T EVEN CHARGE ME FOR THE EXTRA DAY! I definitely recommend U-haul! My experience was positive from pick up to drop off and every aspect in between!SHirley W.