Trailer Rental & Towing in San Antonio, TX at U-Haul Moving & Storage at Austin Hwy

4878 reviews

2390 Austin Hwy   San Antonio, TX 78218
(@ Perrin Beitel Rd)

(210) 656-2014

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 656-2014

2390 Austin Hwy
San Antonio, TX 78218
(@ Perrin Beitel Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in San Antonio, TX 78218

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

4878 reviews

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Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

A pro unhooked me

Bruce B. 
Rating:
4.0

This location was very helpful.

ROGER M. 
Rating:
5.0

The best!

patrick M. 
Rating:
5.0

Staff did a great job, I really can't think of anything that could be improved.

KEVIN B. 
Rating:
4.0

Very quick and polite

Eric H. 
Rating:
5.0

Outstanding customer service, everything explained in detail. Equipment was very well maintained, easy to use. Will use this location again.

david T. 
Rating:
5.0

Excellent service

YUNIEL P. 
Rating:
5.0

24/7 option at drop off didn't work. Had an error everytime I tried to up upload the pics. And customer service waiting time was more than 30 min. Had to leave the truck at the parking lot of the location and come back the next day to returned properly. Thank God I had an extra day to return it. My recommendation, create an app and it'll be easier.

Luis Alfredo Q. 
Rating:
4.0

None

Ronald P. 
Rating:
4.0

My big rig gets 6 miles to the gallon with 43000 pounds the 15 foot truck was driven not loaded to 1/2 capacity for 17 miles and 20 miles empty and the truck used over 8 gallons! That's less than 4 miles to the gallon. Terrible!!!

Sterling R. 
Rating:
1.0

Originally had a truck reservation for 5/29 at 3 pm at a different location and was supposed to be contacted by Uhaul the day prior for verification. Didn't hear a thing, and when we stopped by the location to check, they had no reservation, no truck. So we went to this location, and they were not able to give us anything until the next morning. Very poor reservation management on the part of Uhaul.

Jeffrey R. 
Rating:
5.0

I was very disappointed when I try drop in it on the location at Vance Jackson they wanted to charge $200. When I was told I was able to drop it off to my nearest location. But make in it clear. The location at Austin Highway. Had no problem

Rosa B. 
Rating:
5.0

Great crew!

Joel F. 
Rating:
5.0

Not on this visit but on a previous visit and use of a 15 footer, the steering was loose and a little difficult to keep going straight. I did not exceed 50 mile an hour due to the trucks steering would allow the truck to "walk" from one lane to another. In heavy traffic, I slowed down to around 35/40 mph of which hampered the flow of traffic. I did report this information to the rental office upon returning the truck.

GEORGE W. 
Rating:
5.0

Ray was very accommodating and went above and beyond to make the rental happen. Thanks

Thomas M. 
Rating:
4.0

Excellent service. Second time I have used this location, see you soon.

Jerry T. 
Rating:
4.0

Their sign directing the public on where to return rental equipment was turned in the wrong direction. It directed people to the side of the building, not under the canopy in front of the building. After I asked one of the UHaul employees, he directed me to the front, so I had to back up the big rental truck and moved it to the canopy. Employee quickly checked it in, but they told me I would have to talk to UHaul customer service about the wipers I had to replace.

Guillermo C. 
Rating:
4.0

Everything was fine til I got a call the next morning asking where the truck was. Qe had returned it after a few hours of getting it. The rep forgot to close it out. The call I got was very rude and the guy said he would call back and never did. Dont know if he was having a bad day or what but I did nothing to warrant him being rude with me.

vicki B. 
Rating:
3.0

Battery died in the truck and I had to jump start it. Thankfully had another vehicle and cables but would not recommend. Also had an issue with the increase in cost for dropping off the vehicle during non working hours. Should be options for drop off like it was advertised without an increased rate. Just utilized U-haul service earlier this year and did not have these issues but will be looking for other options the next time I move.

SEAN S. 
Rating:
2.0

How about better customer service when entering. I felt like a bother to everybody, except for this young man, R. Reese whom I came to return the rental to. He actually asked if everything went okay. We went over the little bit of paper work. He made sure things were correct. As I was leaving I saw that he started sweeping out the U-haul even though I only used it to transport a single glass top table so I know there was really nothing there to sweep but the fact that he did it anyway made me smile. He went above and beyond and made me feel appreciated. Great worker!

Ashley C. 
Rating:
5.0

Very efficient service. I was in and out in less than 10 minutes. Jose did a d great job!

MICHAEL K. 
Rating:
5.0

I rented a 15 ft truck for 1 day to move about 3.5 miles away, thinking I could do it in one trip. I soon realized I had severely underestimated every aspect of the move from helpers to mileage to how long I'd need the truck. I called the general number & was able to re rent the truck till 11 the next morning. At 11AM, I called the store & plead for 1 more hour, which they graciously granted. When I arrived at 12:20, the employees were very understanding and DIDN'T EVEN CHARGE ME FOR THE EXTRA DAY! I definitely recommend U-haul! My experience was positive from pick up to drop off and every aspect in between!

SHirley W. 
Rating:
5.0

Thank you all so very much for making this the easiest experience ever.

Janiece Ivory M. 
Rating:
3.0

Make sure the tires are in good condition, all the lights work and repairs are made to damaged fenders. The first tow dolly had holes in the fender and the left running light didn't work so we switched to a different one. We had to go back 2 town dollies because the next in line had a problem. The one we took had a flat after a few hours.

amy M. 
Rating:
5.0

staff was pleasant

JEFFERY C. 
No reviews have been submitted for this location.

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