The customer rep was very polite professional and very courteous.JOHN P.
Moving Truck Rental in San Antonio, TX at Crystal Clean Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in San Antonio, TX 78227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Gus has been the best representative fir U Haul at this location. We will always recommend and to others to rent from here.hellen T.
Great service, made the move so much easier, very smooth and the people were very nice and understanding.JASMINE A.
As soon as i walked in was told I reprimanded for not wearing a mask even though it's not mandatory and fully vaccinated..was told I could not drop off my rental early and was forced to issue 4 hours of work resulting losing 120$ in wages would have been cheaper to rent for an extra day and drop off laterJohnny B.
The employee who helped us was BY FAR the nicest employee I've ever dealt with. He was quick, efficient and super nice. I've moved with UHAUL 24 times and he's the nicest person I've encountered. :)James W.
Great customer service.Jorge T.
Extremely rude customer service workers.steve D.
Overall experience for a first time customer was amazing! Online check in and online check out was so easy!Priscilla G.
I will continue to use u haul. But not from these guysLeon A.
I had made a reservation online and opted to checkout with the app as I have done at another location for a faster checkout process and to avoid delays. I still had to wait over 30 minutes to be able to check out my truck. The app didn't work correctly at the time and I still had to get my key from the associate. Other than the wait time, everything else was great.Eric R.
What you can do to improve for the next customer is get rid of the truck that I drove today, apparently it had been in a wreck the fenders and doors did not even matchup it made so much noise going on the highway I got a sore throat from tight trying to talk to my passenger I had to screen basically, I will never rent a u haul againthomas J.
Outstanding Professionalism and Service. This is my go to U haul rental location in San Antonio. Being Retired Military I Am Very Hard To Please. Great JOBJESSE B.
staff was very friendlyMARK G.
Tires on trailer looked worn and sketchyRAY W.
Awesome customer service. Very helpful and courteous.Renee A.
So I went to 4 locations. 1st one I went to I reserved one ended up not having any. They said another one had one, so I went there and they didn't have any. I called uhaul customer support and they said I had another reservation that I didn't make and she gave me the address, I waited in line for 20 minutes for the guy to tell me they sent me to the wrong uhaul and at the 4th location, I was denied using the bathroom after all the bs I went through. I've used uhaul to move all over the country but after today, I'm less likely to ever use uhaul again!LUKE F.
Friendly and quick service.Esmeralda Q.
I wouldn't recommend because I was not given a full tank and I put a full tank when I asked if I would be refunded I was told noKrystell E.
This person has been renting to me for years and as always, has his act totally together! Very nice and knowledgable gentleman. Keep him in your company. Thanks.JOHN R.
Counter guy knew what he was doing. I was out the door with trailer in 15 min.JULIO L.
This location was great. But that was after U-Haul never dropped off the truck to my original pickup location so I had to drive all the way over to this location causing me to be late. Luckily this location was ok with me dropping it off a few min late considering all this happened.VLANDON J.
I was wrongly charged for two days rental and had to call a supervisor who did not one thing about it. I feel like I was robbed and they did nothing at all about it. I should've called a cop! I will never use this location and posting warnings on all my social media accounts about this shady, dangerous location and to NEVER go there again. Save your money and beware their thieving practicesRaphael L.
Was assisted by representative named John. He is all business and straight forward. I like that. John was polite and easy to work with. Great experience!SANDRA S.
Five star Customer seevice !LOUIS A.