Moving Truck Rental in San Antonio, TX at U-Haul Moving & Storage at Grissom Rd

3209 reviews

5420 Grissom Rd 215   San Antonio, TX 78238
(@ corner of Timberhill and Grissom RD )

(210) 680-9232

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 680-9232

5420 Grissom Rd 215
San Antonio, TX 78238
(@ corner of Timberhill and Grissom RD )

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in San Antonio, TX 78238

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3209 reviews

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Write a review
Rating:
5.0

“Quick start” guide to performing a safety check on the trailer to be performed during a long trip.

Jeremiah S. 
Rating:
5.0

Jesus, met me at the drop off line. He greeted me with a smile then made the return simple and easy.

ryan G. 
Rating:
5.0

I was pleasantly surprise at the smooth process of rent ing a truck. Took 15 mins to pick it up and 5 mins to return it.

IRENE L. 
Rating:
5.0

I love that the hours are early opening, and later closing at this location. I always use this location, I'm a theatre teacher and we use UHAUL quite a few times a year for competition and this location is always TOP NOTCH! :)

Esther B. 
Rating:
5.0

Great

MAXIMO H. 
Rating:
4.0

If I returned the the haul a whole day early I should get some of my money back. I was forced to pay for two days I didn't need. If I could rate the over all experience it wouldn't be excellent, more like average.

Mahogany F. 
Rating:
5.0

I had no problems at this location so I have no improvements to give.

ROBERT C. 
Rating:
5.0

The staff is really nice, polite and helpful, it was a little slow due to I had to wait around 10 minutes in the line but it happens

Gregorio M. 
Rating:
4.0

I had to purchase a utility dolly for my move. I had a reservation for almost 2 weeks and they didn't have a dolly ready for me to use. Having more dollies available would greatly help movers with their already busy schedule.

Victor G. 
Rating:
3.0

Truck wasn't ready despite reserving it 6 weeks ahead of time. Why not call people when you know it isn't ready yet? I am in the middle of packing for a big move and wasted 45 minutes of my time only to find out the truck isn't ready. I get that someone else still had it, but use a little customer service. But I guess it is a culture issue with Uhaul more than this specific location. On a positive note, The location is nice and has lots of extra supplies.

Mark E. 
Rating:
1.0

Martin the location manager is very rude to customers. When I got there to collect my rental, I asked if I could rent a 26 ft truck he said all were taken. I then visited 2 locations to find one. Then got redirected back to the same location I started at. He was not helpful and wasted my time almost 1hr and half later. He needs to be talked to. This not the first time he had been rude to me and not helpful.

Hector R. 
Rating:
5.0

Young man with a trimmed beard was excellent.

RICHARD S. 
Rating:
2.0

If they lived close to it as we do, yes. However becaus I booked on line they basically drive the truck to the pick up area for us to inspect and we had to have them resend the check in text three times before I got it. We checked in and then had to stand in line again to ask them to resend the link. Thank goodness we had rented from another location before and that representative walked us through the check in process. So we knew to photograph all sides of the truck snd note damages.

Olga C. 
Rating:
5.0

Maybe a better way to set up ally he trucks so that your customers can park when coming in. Or at least designate a dedicated parking spot for customers. Other than that, great customer service and support.

RENE B. 
Rating:
4.0

I had to pay extra for 15 extra miles. Kinda sucks when I go from pickup location to my drop off location and then to where I drop off the uhaul which is 4 miles from my house. Any way to get a dollar. Already paid almost $500. Even though it was only $6, I think it was bullshit! I wasn't happy about that at all!!!

FRANK T. 
Rating:
5.0

Fast and easy made my move hassle free.

Charles T. 
Rating:
2.0

If it were not for an associate named Jason, no one there would have known what was going on! Do not contact me again. This was a total disaster. Luckily, the truck did not break down!

WILLIAM A. 
Rating:
5.0

The vehicle was in complete disrepair and unsafe to drive. This was not apparent until driving at freeway speeds long after doing an initial inspection. The steering alignment was dangerously out of spec, the passenger door would partially open while driving over bumps, and the weather stripping around the windshield came off while driving. The truck I rented is completely unacceptable and far from my previous experiences with uhaul.

Thomas L. 
Rating:
2.0

Dropped off equipment an hour before it was due and received a call after 5pm saying we didn't return it, I had to wake my husband, who works nights, to confirm with him. After the employee went and checked again he said "oh yeah, I read the numbers wrong" my husband said he was on phone or listening to music while waiting on him.

JERRY Q. 
Rating:
5.0

I have no complaints. Service was great. Guy that checked me in was very welcoming as well.

shavonn J. 
Rating:
1.0

I was assigned a truck with over 200,000 miles on it. The A/C didn't work so we turned it off. 50 miles from our destination the A/C compressor seized and shredded the serpentine belt which resulted in no power steering which almost caused a wreck. I then had to wait over two hours to get a mechanic to verify what I already told the Roadside Assistant.

Dennis G. 
Rating:
2.0

I was scheduled for an 8:30 pick up on Sunday and the store didn't even open until 9. Also the staff was not friendly or welcoming.

Erin C. 
Rating:
5.0

Great store and well managed. Ultra Professional.

GEORGE A. 
Rating:
5.0

The person who checked me in was awesome, very polite.

Kenneth S. 
Rating:
2.0

Truck had only one headlight that barely worked I was forced to get a hotel cause could not drive at night.

ALAN M. 
No reviews have been submitted for this location.

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