Staff was great!!! Very knowledgeable. Mr.Banda was a great team player
Trailer Rental & Towing in San Antonio, TX at U-Haul Moving & Storage at Grissom Rd
Moving to or from San Antonio, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in San Antonio, TX 78238 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in San Antonio, TX
Cargo trailers in San Antonio, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Grissom Rd!
Utility trailers are perfect for towing large or oversize cargo in San Antonio, TX 78238. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Grissom Rd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in San Antonio, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in San Antonio, TX online today!
Trailer and Towing Supplies
Everyone I came in contact with were very helpful. Customer service at this store is second to none.
Was sent to another location for drop off.
not much. your team was on top of all aspects of my rental
Excellent customer service, well organized and no wait
Allow customers to drop off at another location other than the one they rented from. I was FORCED to drop off at the same location which DOUBLED my miles. Nice way to force us to pay more money. I moved alone with my four kids across town and the U-Haul door was broken I had to call for help. This delayed my move roughly an hour to two hours. Then I got charged double for late drop off because I had to drive back across town just to drop off the truck at the pick up location. It was beyond inconvenient and sucks that I had to pay double what I should've. Do better!
Quick turn around service.
Update your system when checking in online then having to answer the same questions, in store.
Felt like I was bothering the sales rep when I went in to get our truck. We still were not in the system from ordering the day before and he had to follow up that morning to have a truck approved for this lot. I could tell he did not like being stop from his work of preparing other trucks for the day. Attitude check.
The entire staff is terrible. Need to implement a customer service training program immediately and test afterwards to verify they grasp the content. The 2 gentlemen that helped me on pick up didn't seem to care that my rental was an hour and 20 minutes late and when asked about the issue they just kept blowing me off saying the computer is messing up. Then after my rental my girlfriends card was charged twice and upon calling to get the issue fixed the manager was less than helpful and had an extremely demeaning tone. Once my girlfriend let him know she would be contacting corporate he told her he would be holding her refund until he heard from corporate. I will go buy my own trailer before I ever rent anything else from uhaul again in my life.
Tammy is one of best customer service. Excellent to explain every detail to rent a u-Haul and what to expect if any issue with the rental.and offer you insurance for your rental which it's great .
Awful experience from the attitude of the employees to them messing up the reservation and charging me twice for placing another reservation because they couldn't fulfill the first one. Called to get that fixed and the manager made comments like â€œWell, that never happens so idk how that happened.â€ â€œAre you sure that's a charge? We refunded Xâ€ â€œI only see one transactionâ€ and cutting me off when I'm telling him the story about what happened. Refused the refund & $50 guarantee for not fulfilling my original reservation. Absolutely awful. Won't be using this location again.
Everything went smooth.
Romo helped me at this location and was great to work with. Awesome customer service!!
Nice, courteous and even better fast!! Will use again
Excellent service. It was fast and easy.
Helpful and friendly.
This was the worst experience i have ever had renting a vehicle. I will never go to this location again. I really hope all the people at this location get fired for the way they treat customers. So horrible. Never again. The supervisor there is super ghetto. Talking about personal stories and being perverted and cursing in front of customers and kids. He should be fired after bragging have being there for 8 years.
It was a great experience!. Thank you
The problem I encountered was the truck steering system and the seatbelt warning buzzer. The steering was poor and felt unsafe. The seatbelt buzzer would come on even though my seatbelt was securely locked in place. This was Very disappointing .
Very excellent customer service and the truck was nice
When I spoke to the employee he â€œanswered my questionâ€ before I could finish asking and interrupted while I was speaking. I understand he knows his Uhaul information. We as customers are not there all day everyday. When we ask questions it's to have a better understanding of how the rental equipment works.
The Grissom location was not the original location for my reservation. My original reservation was at 9257 Culebra and it closed. The website didn't encourage using the mobile service ( 24hr share) at this location so I selected to go inside to check-in. Apparently there is a disconnect with the 24hr share locations because reserved equipment was not in the truck that I reserved. The phone representative canceled my reservation at 9257 Culebra and assigned me to the Grissom location. I wasted 4 hours trying to complete the process of retrieving the truck and equipment. Thank God, the Grissom location got me in and out. I was not satisfied with Uhaul.
Fast and efficient check in. Would definitely recommend.