Showed up and the system was down. There were two others waiting who said they were there over 45 minutes each and still couldn’t even register. The guy at the desk said he had two people leave earlier because of the system issue. I managed to register from my cell phone but that also took longer than usual. When I finally got the truck, it hadn’t been cleaned and the dollys were not tied down. The desk guy had said earlier that he wasn’t able to check in trucks because of the system but I would think they’d check them before giving them out. I was just ready to get on with my busy moving day and was happy that I got a truck at all. Terrible system, should have a backup plan.
SUE J
Johns Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78251
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly, professional and helpful
Adil MEverything was great and truck was nice and clean, the prices are very reasonable and the staff was very nice and professional thank you
NONI BThey don't open on Saturdays. The weekend is usually a heavy moving day.
YOLANDA SAll was great
ramiro h