Using the UHaul app: you cannot go on the pages to update or change info; when you complete the application, the app directs you to go inside the building to get the keys but there is no building, you call the local phone number and the manager will inform you where the keys are located in the vehicle-I spent 15 min trying to get into the local building. Checkout will take 10+ min on the app in order to take pics of everything and put the keys in the drop box, very easy. The vehicle was clean, in good shape, and functioned as I needed. The location is next to the frontage road which provides easy access on and off I-10. No military discounts.
JASON C
Mobile City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78257
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The app sucks, but love the convenience
TIMOTHY HWasn’t expecting a “self service” drop off. If i had not been capable of lifting the trailer off of my hitch, i couldn’t have dropped the trailer off. It worked out in the end, just wasn’t the experience i was expecting. No human interaction.
LOUIS CEasy pick up, truck clean and in good working order, simple return. Only concern was not knowing if it was ok to leave my car in the small lot adjacent business.
DENNIS ROffice closed but mobile drop off process was great.
David L